Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Update payment method - Spotify prenium Individual unavailable

Update payment method - Spotify prenium Individual unavailable

Plan

Premium Individual

Country

France

 

Device

LG G6

Operating System

Android

 

My Question or Issue

I need to update my payment method but spotify won't let me choose the individual offer for 9.99€/month. It forces me to take the duo offer.

 

 

Reply
1 Reply

Hey @Viiiiictooooor, thanks for reaching out to the Community! 

 

Have you tried updating your payment details following these steps? If that doesn't help, could you send me a screenshot of what happens when you try to update your payment method? Make sure to hide sensitive info when posting to the Community. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts