Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Upgrade to premium family while travelling

Upgrade to premium family while travelling

Hey guys, I just wanted to upgrade my spotify free to my family account. Unfortunately, I am travelling in Costa Rica and my account is set on it. Therefore, I can not change the country as it just appears when you are in the country. Means I can not upgrade.. you know how to solve that? 

Reply
1 Reply

Hey @Judypuravida, welcome to the Community!

 

It's not possible to to join a Premium for Family while you're not in the same country as the administrator of the plan.

 

In that case, you'll need to wait until you're back home to join the plan.

 

Hope that helps clear everything up.

Suggested posts