Upgraded to family plan, but charged for single Premium

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Upgraded to family plan, but charged for single Premium

mrbigpapapansza
Newbie

 

Plan

Family Premium

Country

US

 

Device

iPhone 7

 I have the family plan, but was charged for a single plan and now I’m the only one in my house that has Premium. Can I pay the extra $5 and get Family? Can I talk to costumer service?

 

 

1 Reply
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Re: Upgraded to family plan, but charged for single Premium

Rock Star 15
Rock Star 15

Hey @mrbigpapapansza, welcome to the Spotify Community!

 

You should be able to change your subscription level to Premium for Family here: https://www.spotify.com/account/subscription/

 

Please let me know if there's anything else I can do to help you! Happy Holidays :)

JacobRock Star 15
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