Upgraded to family subscription from premium for one and now my playlists are gone.

[Dmh0114]

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My premium subscription was going to expire in a few days so I upgraded to a family subscription now all my playlist have disappeared from before please help

[Billy-J]

Hey @Dmh0114, thanks for reaching out to the Community!

Let's see what's going on.

Could you try a thorough reinstall of your Spotify app following these steps? Also, if possible, log on to the Spotify app on a different device to check if you're able to see your playlists there.

Let me know how this goes!