Upgrading to duo premium plan

[user-removed]

Hi I have just recently upgraded to the duo premium  plan however nothing is reflecting on my account in that I still can’t play songs off line and I have adverts- what do I need to do?

Plan

/Premium

Country

South Africa 

Device

(iPhone 11

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Maxim]

Hey @user-removed,

Thanks for reaching out.

I recommend logging into https://spotify.com/account and checking if it shows your paid subscription there. If it does, you're likely logged into the wrong account within the app 🙂

Let me know how it goes.