Using Service provider to Get Premium Failed

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Using Service provider to Get Premium Failed

Topginz
Newbie

Plan

Premium

Country

 Indonesia

Device

Xiomi Redmi S2

Operating System

Android Oreo

 

My Question or Issue

 Hi, Im trying subscibe to a Premium Service using my Indosat Oredoo credit, after i entry Pin number send by SMS there are no respond from Subscibe form. i check connection was not a problem but it getting nowhere. after that i check credit was deducted from my number but i dont get my premium account.

1 Reply

Re: Using Service provider to Get Premium Failed

Rock Star 22
Rock Star 22

Hey @Topginz, and welcome to the community.

Hope you're doing great! 

 

I understand your concern. In this case, I'd recommend contacting your service provider since they have access to your account info and have the tools to give you a refund.

 

In the meantime, if you need help with anything else, just let me know :) 

Billy-JRock Star 22
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