Using Spotify on new device.


Using Spotify on new device.

Not applicable

I pay for a Spotify premium account each month and recently got rid of my original device that I created my account on.  I downloaded Spotify on my new device and logged into my account however my playlists are gone and I'm not able to play my downloaded songs without pressing shuffle.  Is there something that I need to do in order to make my account register on my new device? 

1 Reply

Re: Using Spotify on new device.

Rock Star 24
Rock Star 24

Hey @user-removed, 


It sounds like you've got a second account with Spotify. Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails -- that will mean your extra account is registered with that email.


  • If you don't have another email address, note how you log into the Spotify app usually.
  • If you use your Facebook details try entering your Spotify username (if you created one originally).
  • If you use your Spotify username try entering just your email address.
MaximRock Star 24
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