Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

VISA Debit card isnt working for premium

VISA Debit card isnt working for premium

 

Plan

Premium

Samsung Galaxy 9+

Operating System

Android Oreo

 

My Question or Issue

Spotify doesnt take my card and it keep saying the payment failed and to use another card but there is no issue with the card or the bank. 

 

Reply
1 Reply

Hey @Camiloclassics,

 

Thanks for getting in touch on the Community. We'll do our best to help you out!

 

Let's start with checking out this page. You can go trough the steps and see if any of them help.

 

Let us know how you get on. No worries, if they don't work we'll look further into it 🙂

 

Have a great day.

Suggested posts