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Visa card isn’t going through in Ghana

Visa card isn’t going through in Ghana

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
2 Replies

Hey @Guyest77,

 

Thanks for reaching out on the Community!

 

With such issues the fist things you can check are that your Visa card is:

Registered in the same country to your Spotify account.
Not expired or canceled.
Enabled for foreign, secure online, and recurring purchases. Look for these settings in your bank’s mobile app.

 

And lastly that it has sufficient funds.

 

If all is in order with that you can give it a try in an incognito window or using a different browser and/or a different network and turn off your VPN if you're using one.

 

Give us a shout if you have any further questions.

 

ElenaModerator
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Got it done thanks guys the issue was with my phone current location… vpn

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