Von normal Premium zu Familien abo

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Von normal Premium zu Familien abo

Sim-on1
Casual Listener

Ich bin im November vom normalen Abonnement zum Familienvertrag gewechselt. Muss ich jetzt die geforderten 9,99€ noch bezahlen? Man bezahlt soweit ich weiß immer für den kommenden Monat, somit sollten die geforderten 9,99€ die über Klarna laufen überflüssig sein, oder?

Ich benötigte dabei hilfe

 

 

3 Replies

Re: Von normal Premium zu Familien abo

Rock Star 21
Rock Star 21

Hey @Sim-on1, and welcome to the community.

Hope you're doing great! 

 

I hope you don't mind me replying back in English. 

If you are joining a Premium for Family plan - all payments will go to the owner (which for them would have to pay the price).

 

If you are starting your own Premium for Family plan, you will have to pay the price for that plan, which you can find here: https://www.spotify.com/family .

 

I hope this helps! If you need help with anything else, just give me a shout :) 

Billy-JRock Star 21
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Re: Von normal Premium zu Familien abo

Sim-on1
Casual Listener

thanks for your answer!

I'm sorry but this is not the solution of my problem.At this time I'm in a Premium for Family plan but the problem is that Klarna still wants to have  money for my OLD account. They say that they just collect the money and don't  deal with the contracts.

how do I say that I don't have to pay for it anymore? 

 

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Re: Von normal Premium zu Familien abo

Rock Star 21
Rock Star 21

Hey again @Sim-on1.

 

Sorry to hear - but I would need to make sure I got this right. To confirm, someone wants to use your old account as their own Premium account?

 

Keep me posted :)

Billy-JRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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