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Want to stop premium but impossible bc written applied for the free program

Want to stop premium but impossible bc written applied for the free program

 

My Question or Issue

 

I want to stop paying for the premium program which I do have access to but can't stop it because it is written I applied for the free one. Could you please help me ?

 

Reply
1 Reply

Hey @user-removed,

 

Welcome to the Community and thanks for reaching out about this. 

 

If you can't display your Premium subscription in your account page (Account overview > Your plan) despite successfully starting it, it might be that you're accessing the wrong Spotify account.

 

It'd be great for you to follow the steps featured in this support site article to double-check whether you can find your Premium elsewhere and cancel it. 

 

Let us know how you get on. We'll look out for your reply and get back to you if we can help any further!

Mario Moderator
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