Wanted to try 60day trial, only got 1 week?

[Whateveraccount]

Signed in and entered credit card Information to start 60day premium trial but only received 7days, can I start over and get the full offer?

[OneByBoo]

Hey there @Whateveraccount,

thanks for posting in the community !

Can you please provide us with more details on the issue you're having ?

Which kind of OS system / account type / old accounts you use to have if so etc.

More info will help solving the issue quicker.

Waiting on your update=)

[Whateveraccount]

Ios12.1.3
Latest version of Spotify
I sign in using my Facebook account

I saw the 60day trial via online so I signed in and entered in my credit card. I had then app in the background, and may have accidentally clicked on the 7day trial that was in the app? All in all, would it be possible to honour the 60days as I have never tried the premium version; looking to switch from google play music after years of lack of updates to their app, and Spotify has much better support and interface. Just transferred over my whole library using soundiiz but one week trial is not enough.

Thx

[Guido]

Hey @Whateveraccount.

Thanks for getting back to us!

It's possible to get a 30 or 60 day trail after you've received 7 free days of Premium. If you take the trial during these 7 days, it will still work but won't activate until the 7 days expire.

Hope this clarifies some things. Let us know if you have further questions.

Have a nice day!