We are getting charged when spotify came with our phones

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We are getting charged when spotify came with our phones

livelifefreely
Casual Listener
Hi, we have been getting charged for $22 a month when we shouldn't be as spotify came with our phones. Would like this sorted asap. I cant find anywhere where i can ring anyone to help sort this issue out
2 Replies

EthanS1
Community Legend

Hey, @livelifefreely!

That's not great let's try to find where these payments are coming from! Are you being billed by Spotify directly or your Mobile Network Supplier?

 

Let me know! 🙂


livelifefreely
Casual Listener
The two accounts are 021 2115 333 and 0276680949 - both of these are
getting charged and we shouldn't be as both of these should be free,
spoti9fy are charging us direct. I would really like to get this sorted.
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