We are unable to get DUO to work on 2 phones at the same time. I wish I could speak with someone

[Tanya29]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Prague]

Howldy Tanya29! 
First ensue you both are using separate accounts, then have the “plan manager” account invite the other to a Duo plan. 

Here’s the official documentation on Duo set up, it also includes a video 🙂 

Start or join Duo plan

Hope this is the pawsitive answer, if not bark some more orders at me and we’ll get this sorted.

-Prague the Dog