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What happened to my subscription?

What happened to my subscription?

We have had Premium since Dec 2016 with payments coming from PayPal ... now we have "missed payment" emails and notices ... checked profile to see we aren't registered for Premium ... tried adding it again only to have the PayPal not working as a payment ... maybe we can live with the "free" version ... getting frustrated.

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1 Reply

Hey @BarbaraKevin, welcome to the Community!

 

Does your PayPal account meet the requirements listed here? If so, try signing up for Premium again using an incognito window to see if it helps.

 

Let us know how it goes.

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