My Question or Issue
If your account gets breached in the latest round of people trying to hijack family plans by switching users from premium to family, do you then get your hulu/premium subscription canceled indefinetely?
I got an email saying someone was trying to change my account yesterday 9/8, saw this morning, contact spotify support. Find out this morning plan has been changed to family.
Confirmation that account was breached, go through account lock, reset, proof of account ownership. Return family plan to premium membership; get told that hulu/premium bundle can no longer be applied.
Why do unauthorized account changes remove eligibility to go back onto the previous plan? I had a unique password, no 3rd party access, no new device logins, no 3rd party access to account email. This wasn't phished, why am I losing my bundle for data and account breaches?