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Where do I live?

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Where do I live?

I just started a family subscription with my facebook linked account. The problem is that I don't know what exact words I have to send my relatives so they can enter on it. I mean, we all know where we live, but I don't know where spotify exactly believes we live in. You know what I mean, right?

Well, the question is simple, where can I see the adress that spotify has linked to my account so I can send it to them?

 

 

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Marked as solution

I'd recommend reaching out to the Support team so they can take a closer look at your account 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Hey @Silver812,

 

Unfortunately it's not possible to view the address set for the Premium for Family subscription.

 

When you invite your first family member to the plan, it should ask you to enter your address.

 

Let me know how it goes.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Well, it didn't ask me to enter it. What can I do now?

Marked as solution

I'd recommend reaching out to the Support team so they can take a closer look at your account 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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