Where is the Google Home Mini I signed up for?

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Where is the Google Home Mini I signed up for?

Visitor

Plan

Free/Premium

Country

US

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question

I signed up for premium so I could get a free Google Home Mini. Received an email that said I'd be notified when my Google Home Mini was ready. Never received the email. Now it's past the promotion date and customer service is saying I'm out of luck. This **bleep**. I have the email showing I was registered for one. I should still get it. 

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Re: Where is the Google Home Mini I signed up for?

Casual Listener

This happened to me too!! We are very annoyed. 

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