Okey so we have a family premium account (my dad pays) everyone do all the process of verifying their accounts mails,residence, etc , but I don’t know why we are not premium , and I’m really angry with this because Is the third time that this happens , all the months we pay for this !? Really !? I want my premium account back or I’m going to start using iTunes or something else because I’m tired of this situation , and the first time I was like okay maybe because I didn’t verify my account, the second time I thought it was the credit card but now is not my problem , is a problem of your sistem. Please solve this situation before I used another app to listen music.