Where to find registered address

[Musiclover28]

Some members of our family account were kicked out of the account with no warning. Pretty poor service.

Anyway, trying to log them in now, but getting address problems. One idea is, as we live in Taiwan, we're not sure if we entered the details in Chinese or English and in what order we entered them, City-street-number or the other way round as it's a different system in Chinese and English. How can we find the address we're registered to? We cannot see this anywhere in our account info.

[Maxim]

Hey @Musiclover28,

Unfortunately, it’s not possible to change the address registered on an existing Premium for Family subscription. 

If you move, or enter the wrong details, or simply forgot what details you've entered, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the subscription on your old account.

[Musiclover28]

Hey,

Thanks for the post, we definitly don't want to change the address, just see the registered address. You go on to say that's not possible.

Appreciate you're not a spotify employee so I don't want to sound ungrateful. Not being able to check out own registered address would be verging on insane and rather than the five of us making new accounts, I guess all of us would just cancel.

[Maxim]

Right, it's currently not possible to view or change the address. Unfortunately, not even the Support Team can view or change it.

[ianredmond]

This seems crazy, I have can't recall exact layout of address and I'm not able to add my wife and kids as users as the address I input ie my home address does not match.  Surely a customer's address should be visable in their profile?  No real option other than to canel the family subscription....

[uruquiora]

that's unbelievable... it's actually so ridiculous it makes me want to cancel my subscription... not able to view the adress  ?? **bleep**...