Why am I billed for trial?

[zbuckholz]

My son showed me Spotify had a family plan trial for three months, I signed up and now we are being billed immediately. Please explain?

I have three kids and so far I really love the service, I have been using free Pandora for years. But the music quality and selection on Spotify seems better.

I'd like to know what happened to the trial

[Robert_W]

Hey @zbuckholz,

Welcome to the forums! 

Great to hear you are enjoying Spotify 🙂 Can you send me the link to the offer page were you signed up for, and also let me know what country you are in and I will take a look.

Thanks.