Why am I billed for trial?

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Why am I billed for trial?

Newbie

My son showed me Spotify had a family plan trial for three months, I signed up and now we are being billed immediately. Please explain?

 

I have three kids and so far I really love the service, I have been using free Pandora for years. But the music quality and selection on Spotify seems better.

 

I'd like to know what happened to the trial

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Re: Why am I billed for trial?

Rock Star 11
Rock Star 11

Hey @zbuckholz,

 

Welcome to the forums! 

 

Great to hear you are enjoying Spotify 🙂 Can you send me the link to the offer page were you signed up for, and also let me know what country you are in and I will take a look.

 

Thanks.

 

 

 

 

Robert_WRock Star 11
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