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Why am I getting charged next month when I subscribed for 3 months?

Why am I getting charged next month when I subscribed for 3 months?

I havent had premium since last year and received a notification and in app promotion to return to premium for 9.99 for three months. I subscribed, recieved the initial charge, and now it says I am going to be billed next month as well with no indication of 2 free months with this.
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1 Reply

Hey,

 

Thanks for coming to the Community 🙂

 

It's possible that you got regular Premium instead of the offer. Can you double-check the next billing date on your Account page to see if it shows correctly?

 

If not, I recommend reaching out to Support so that they can look into this.

 

Hope this helps!

MaximSpotify Star
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