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Why dint i get premium

Why dint i get premium

As shown in the screenshot i payed for premium today
but when i checked it dint show me that i had premium my friend told me to ask here
can anyone help me with this??

 

<Community Rock Star edit - removed payment info>

Reply
6 Replies

Hey @Mizhu, I'll be happy to help you.

 

Could you try going to your account overview page, and let me know if your subscription status says 'Free' or 'Premium'?

 

If it shows Premium, please try following these steps.

Let me know how this goes 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Do you mean this? @Billy-J

 

<Community Rock Star edit - removed personal info>

Same problem over here.  Also the netherlands 

Hey @Mizhu, and @Hutss.

 

Thanks for the reports.

Could you try following the steps in the link I provided in my last reply?

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

i does not show that premium is active and the payment has gone through like i payed the first 0.99 of the month ive tried the steps also those dint work it still says that im a free account even tho it does show that i payed for premium on my account

Hey @Mizhu, and @Hutss.

 

This is currently a Live Issue here. You can always add +VOTE to it, and you'll get status updates when this gets resolved.

 

Have a nice day 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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