Why do I still see "Get Premium" option on website after getting premium?

Reply

Why do I still see "Get Premium" option on website after getting premium?

Akin7
Regular

I have premium but I still see "Get Premium" stuff on the website, will it be there forever because there are other plans like Family plan etc. ?

 

3 Replies

Re: Why do I still see "Get Premium" option on website after getting premium?

Rock Star 22
Rock Star 22

Hey @Akin7, I'll be happy to help.

 

Can you send me a screenshot of where you see this? Please make sure to hide sensitive info when posting to the community. 

 

Let me know how this goes :)

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Why do I still see "Get Premium" option on website after getting premium?

Akin7
Regular

Here you go:Opera Snapshot_2019-06-10_023429_community.spotify.com.png

 

Opera Snapshot_2019-06-10_023523_www.spotify.com.png

 

Opera Snapshot_2019-06-10_023839_www.spotify.com.png

 

Highlighted

Re: Why do I still see "Get Premium" option on website after getting premium?

Rock Star 22
Rock Star 22

Hey @Akin7.

 

Thanks for those screenshots! 

No worries, that happens when people log in to their Spotify account online. As long as you have Premium and you're able to use everything correctly - don't worry about that.

 

That page stays there for new subscribers, and you won't need to worry about it. If at any time, you're not able to use your Premium features - just let me know and I'll take a look at it.

 

Let me know if you have any more questions :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS