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Why has spotify changed my subscription to family?

Why has spotify changed my subscription to family?

Plan

Premium

Country

NZ

Device

(Moto G, + Linux Mint desktop)

Operating System

(Android, Linux Mint)

 

My Question or Issue

 Spotify has changed my subscription from Premium to 'Family' without my approval (& charged me for this). How do I get a response?

Reply
1 Reply

Hey there,

 

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MaximSpotify Star
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