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Why is my Family premium subscription being changed?

Why is my Family premium subscription being changed?

Plan

Family premium

 

Country

Canada

 

Device

iPhone 8

Operating System

Latest

 

My Question or Issue

 

why does it say that my plan is going to be changed?

this is what is says on my subscription page:

 

Premium for Family

Your plan will change to Spotify Premium on 2019-05-10 and you'll be charged 9.99 CAD + tax. At that time, family members will lose access to Premium.

Reply
1 Reply

Hey @Robjost, and welcome to the community.

Hope you're doing great! 

 

Could you try resubscribing to Premium for Family again here using a different browser or incognito mode? 

 

Let me know how this goes 🙂 

Billy-JSpotify Star
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