Why is premiume members getting advertisments now?

[Rodrickgilliam7]

I just noticed the past few days I been listening to my random play list and it seems every 4 songs I keep hearing Wiz Kali Voice Talking about exotic cars and.i have to skip the add. I wou is like a full refund back to my card for this month. I could have stayed a regular member, when I just wanted a advertisement free listening experience!

[Tom]

Hello,

Premium users should not be getting adverts displayed, are you difnetly on the premium account?

Also, if you feel you are eligble for a refund, tweet the people over at @SpotifyCares I am sure they can assist you with that.

[Rodrickgilliam7]

Yes I am most defiantly a Premium member it comes out from my son account
every month

[Tom]

Please can you go to your account overview and does it say you are premium there?