Why was i charged? I get premium through Spark

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Why was i charged? I get premium through Spark

chalamah
Newbie

Hi There,

 

I have only ever had one Spotify account and that was when i got the Spark prepay deal that i signed up for years ago and still use today. I never game Spotify my card details at any point in time.

 

This month i get a payment coming from my account that says it's from Spotify labeled as "Spotify P02A" for $14.99 NZD. The payment date is 12/06/2017.

 

Can you verify this payment was to do with my account? If not I suspect someone may have stolen my card details and i'll need to dispute with the bank.

 

Cheers,

Charlie

 

 

1 Reply

Maria_B
Moderator
Moderator
Hey @chalamah!
 

Welcome to the Spotify Community.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
Maria_BModerator
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