Will I get money back if I cancel the premium?

[jakubzielinski]

Plan

Premium, yet

Country

Poland

Device

Sony Xperia M5, PC

Operating System

Android, Windows 10

3 months ago I bought 3 months of premium for 0,99 zł and today I suddenly got information that I paid 19,99 zł for another month of premium. I didn't want to buy another month and didn't know that Spotify will automatically take money from me. My question is will I get money back if I cancel the subscription today (it all happened today)?

[Billy-J]

Hey @jakubzielinski, thanks for reaching out to the Community!

Sorry to hear this.

When you cancel your Premium subscription, you'll still be able to access Premium until your next billing date.

After that date, you'll revert to the Free service, and will no longer be charged until you start Premium again.

You can cancel your Premium subscription by following these steps.

I hope this helps 🙂

[jakubzielinski]

So there's no way I can get back 19,99 zł?

[Billy-J]

Hey @jakubzielinski,

Thanks for getting back to me.

If you'd like a refund, I'd recommend checking out Spotify's refund policy > Don't want Premium afterall? section for the next steps to take.

I hope this helps 🙂