Will not accept payment from credit card or debit card by bank verifies no problem with card. Help I

[jppadilla-us]

Help Spotify will not accept my debit or credit card. I get the oops my card is having a bad day message. The bank confirms my cards are fine. I would like to get premium service back. No resolution no one to ask no number to call. Please don't drive me away to iTunes due to your lack of customer service.

[osornios]

Hey @jppadilla-us

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

Also, try in a different device (computer, tablet, etc.)