Won't give me a 30 day trial

[vb1bh_z-4wx4l]

I signed in with a new account and it automatically gave me the 7 day trial.  Now I'm trying to get the 30 day trial but it says I've already used it. 

[Brunelicia]

Hi there,

If you’re having trouble signing up to a trial, remember that you won’t be eligible if you’ve already taken a free trial or discounted offer in the past (unless stated otherwise).

You can find more information about it here.