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Won't let me update card info

Won't let me update card info

I just got a new debit card and am trying to update my card info before I am supposed to be charged, but every time I put the card info in, it says it won't work. The card works for sure, I have used it multiple times other places and it's worked for other online transactions. I have tried about 20 times to update the info, but it won't work and I am supposed to get charged tomorrow. If anyone has had this same problem, or if you know how to resolve this problem please help! Thank you!!
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1 Reply

Hey @brookieayeee,

 

If you want to your card details, you may need to cancel your subscription before re-subscribing for it to work, let me know how you go!

 

If you need anything else, let me know!

 

Best,

Jordan

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