Wrong card charged

[qtj4]

Hi,

My latest payment has been suddenly charged from wrong card (my company's card) though earlier it has always been charged from my personal card. I have never changed the payment method. I'm using paypal for paying my subscription.

[Maxim]

Hey @qtj4,

Please reach out to the Spotify Support team through one of the channels below so they can take a closer look at your issue. Thanks!

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.