Wrong country

[Spinal]

This is getting really frustrating.

I moved from GB to CH, and have updated my payment details from a UK card to a Swiss card. So far so good. I clicked through on account ->change country, chose Switzerland and entered my new Swiss card. Again, all good.

Then when I go back to the home page, it still shows GB as my country. Darn. So I cancel premium, and recreate it, selecting Switzerland as my country. Sign out/in, and yet... still showing up as GB.

This is even more annoying as I have some free 1-month vouchers to use... but these are only valid is Switzerland... 

Any idea what's going on? Really frustrating!

[Spinal]

Oh - screenshot... GB is the country, yet looking on the right it's clear I'm billed in swiss francs...

[Maxim · Accepted solution]

Hey @Spinal,

As stated in this support article, the new payment method and country settings will be in effect from your next payment date.

It won't update before that. 🙂

Hope this helps!

[Spinal]

That's a pain... thanks for the quick response though!