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Wrong plan choosed

Wrong plan choosed

Hello,

My credit card number changed this month and a pop up appeared on my phone telling me to renew it. I've done it but it changed my Premium plan to a Family one. What can I do to change my plan and be billed for a premium plan instead of a family one this month ( I have no use for the other accounts so I don't really want to pay for them even for a month)

 

Plan

Premium 

Country

France 

Reply
1 Reply

Hey @Liant, thanks for reaching out to the Community!

You're able to change your subscription in your account overview page. From there, you'll find an option to change your current plan and you'll find the option to change to just 'Premium'.

 

Afterward, it will tell you when you'll be billed and when your subscription will take in effect.

 

I hope this helps! I'm right here if you have any further questions 🙂 

Billy-JSpotify Star
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