Announcements

Help Wizard

Step 1

NEXT STEP

Wrong premium plan

Wrong premium plan

I got charged for Premium Individual but my plan was Premium student, can i get a refund and change my premium plan 

Plan

Student Premium (supposedly)

Country

Philippines

Reply
1 Reply

Hey @31n4vkvqcnzske5hl5tl,

 

Thanks for reaching out.

 

Eligible college/university students must renew every year to continue the Premium Student discount (for up to 4 years). You should've received an email a few weeks before expiration, so if you think you didn't, I recommend checking your junk/spam folder 🙂

 

If you believe that you're eligible for a refund, feel free to reach out to Support here.

 

I hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random