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Wrong subscription

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Wrong subscription

 

Plan

Premium

Country

 Austria

Device

IPhone X

Operating System

iOS 12

 

My Question or Issue

 So, I've recently decided to try the 30-trial Premium, i've went ahead entered my PayPal, logged in and stuff and I honestly don't know maybe I messed up, but I've been charged for 12 months of Spotify Premium which I don't want, I haven't listened to any songs on Spotify but I have downloaded a Playlist since I didn't see the 12-month payment until now, and I want a refund or just cancel my subscription, I

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Marked as solution

Hello @RobertMcGregor!

 

Sorry to hear you're having trouble with this. You can check out Spotify's refund policy here. Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hello @RobertMcGregor!

 

Sorry to hear you're having trouble with this. You can check out Spotify's refund policy here. Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I've already been refunded the money back, thanks for the help though 🙂

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