Xbox Game Pass Ultimate Trial Not Working


Xbox Game Pass Ultimate Trial Not Working



Free, trying to reach Premium




Dell XPS 8950 Desktop

Operating System

Windows 10


My Question or Issue

So recently, I decided to change my account so that it would be more up-to-date with my other accounts' username while using the same email as before. I know that I'm not able to use a free trial anymore, but recently, I tried to use the Xbox Game Pass Ultimate's free six month trial of Spotify Premium. However, it gave me the error that I wasn't eligible because I had already done a free trial before. Is there any way to remedy this?

Note: I am not using Chrome. I'm using Firefox.

1 Reply

Re: Xbox Game Pass Ultimate Trial Not Working

Rock Star 22
Rock Star 22

Hey @RoboTheMan, thanks for reaching out to the Community!

Since you've tried Premium in the past, you are ineligible to get the Premium and Xbox Game Pass 6 months Free Trial Offer, since it's only for users who haven't tried Premium in the past. The terms and conditions for the offer is located here. Additionally, you can learn more about Premium trials here.


I'd recommend keeping an eye on for future deals and promotional offers.


I hope this helps!

Billy-JRock Star 22
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