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Your payment details and country doesn't match

Your payment details and country doesn't match

I been trying to get a subscription on Spotify student premium. I got verified as a student but when it came for payment details after entering my credentials it pops up a message "your country and your payment details doesn't match"


Please help I don't have any other method of payment and this card work perfectly with other Payments.

2 Replies

Hi there @Shaze2000,

thanks for posting !


In order to have any Premium account to function correctly, the payment method provided must match the country of origin.


In order to learn how to create your Premium for Students account the right way, please follow the instructions on this help page.


Furthermore, if the steps are correct and you're having issues with your payment, please follow this troubleshooting page.


Hope this helps 🙂

Hey there @Shaze2000,


Thanks for letting us know about this! 


It'll be useful to know what happens after you try updating your payment method and subscribing to Premium Student on your account page in an Incognito Window. Do you get the same error message or another one? 


If it still doesn't work, tell us briefly all the steps you've tried so far.


Keep us posted!

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