Your payment method and country don't match

[_HighLow_]

This has been asked multiple times but I can't find any satisfying answers.

I'm a subscriber who's started my premium membership while living in the UK, I have now moved to Austria and have opened a new bank account through an online banking bank. Therefore my account is based somewhere in Europe but not in my country of residence.

Due to this change in bank account I wanted to update my payment method but your system refuses to accept it giving me this error: "Your payment method and country don't match"

How can I renew my subscription given my current circumstances?

Again I am using an online bank and so the account is based wherever the HQ of that online bank is situated, not where I live.
Online banking is used by millions of people who are using services from TransferWise, Monese, N26, Revolut, etc. Am I to believe that you just don't cater to these people?

Thanks in advance, Hope you can help me solve this issue.

[kaworu_bloodpaw]

You may have to wait until your subscription expires and your account reverts to Free - once this happens you should be able to change the current country and/or payment info on your account page.

[_HighLow_]

Hi, Thanks for your response.

Unfortunately, this won't work. I've already manually cancelled my subscription so I can change my country in my settings. I've changed it to Austria (from UK) which did not help then I used a VPN to be able to change it to Belgium (where my account is located) which gave me the same error still.

[_HighLow_ · Accepted solution]

Ok, I've managed to subscribe again by going through Google Play's subscription system rather than Spotify's own one.