Spotify Community

ckazz · 2019-08-21

I didn't change my location and I've been using the same credit card for Spotify for more than >6months. But now, I'm having this error. Please help

Billy-J · 2019-08-22

Hey @ckazz, thanks for reaching out to the Community!

Are you trying to pay for an existing Premium subscription, or are you trying to start a new one?

Also, could you try this using a different browser or incognito mode?

Let me know how this goes 🙂

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ckazz · 2019-08-23

this is for existing sub.

Anyway, looks like a glitch or something. I don't have the same error
anymore. Thanks!

Billy-J · 2019-08-23

No worries! I'm glad to hear everything is good to go.

If you need a hand with anything in the future, just let me know.

Have a great day 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Your payment method and country don't match.