account information

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account information

Newbie

i forgot my login information for an account that i am paying premium for. I need help either cancelling the account or recovering it

1 Reply

Re: account information

Roadie

Hey @lyzajh79, welcome to the community!

 

Thanks for reaching out to us. We'll gladly help you out.

 

Let's try following this troubleshooting to see if you can find the account on your end and reset the password.

 

If you're unable to find the account, the best way would be to contact our Support team via Twitter or Facebook. They'll be able to track down any email addresses, usernames, or your payment details to help you out.

 

Cheers.



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