Help Wizard

Step 1


adding partner to premium account

adding partner to premium account






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

Hi I have spotify premium and have added my son with no issue. But when i try to add my wife it will not accept it. We have used the same email address and then tried a new email address but still no joy. Is it neccessary to have a different email address? I also tried changing my email address in my profile account and then using the original email to send to my wife but it will still not work. We are a bit frustrated and dont know where to go from here. Any help would be appreciated.


Kind Regards David


1 Reply

Hey @det3880, I'll be happy to help.


To confirm, are you on Premium, or Premium for Family? 


Keep me posted 🙂

Billy-JSpotify Star
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