already have subscription...spotify not recognizing

[daniyal_guinea]

I bough spotify premium a few months ago to use downloaded songs offline... Just bought a new phone and re downloaded the app but its not recognizing the premium. What can I do to get it back?

[Bittencourt]

Hey @daniyal_guinea,

It looks like you have a second Spotify account. Please click on the link bellow to see if that's the case:

https://support.spotify.com/account_payment_help/account_help/do-i-have-an-

additional-account/