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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68781 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133458 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70216 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253525 Views
155 replies
13 likes
Olá. Gostaria de registrar minha insatisfação com a cobrança realizada em 31/12. A assinatura que originou essa cobrança foi uma promoção iniciada em 07/11, encerrada em 07/12, sem sucesso nas tentativas de pagamento durante esse período. Após o fim ...
Olá. Gostaria de registrar minha insatisfação com a cobrança realizada em 31/12. A assinatura que originou essa cobrança foi uma promoção iniciada em 07/11, encerrada em 07/12, sem ...
Moderator
141 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDevicecustom build windows 11 PC/pixel 7 pro Operating SystemWindows 11 / Android 16 My Question or Issue
Plan Premium Country United Kingdom Device custom build windows 11 PC/pixel 7 pro Operating System Windows 11 / Android 16 My Question or Issue
Casual Listener
37 Views
2 replies
0 likes
PlanDuo CountryEstoniaDevicePixel 7 Pro Operating SystemAndroid My Question or IssueI created a Duo plan to add my partner. My partner did the whole adding process, but the system created a new account for him. Now he has a old account where all his ...
Plan Duo Country Estonia Device Pixel 7 Pro Operating System Android My Question or Issue I created a Duo plan to add my partner. My partner did the whole adding pr...
Spotify Star
20 Views
1 replies
0 likes
Planfamily premium CountryGermany Deviceredmi note 8 proOperating SystemAndroid My Question or IssueWhy can't my family member play an audiobook that I as main user can play without any problem? I added the additional audiobook plan for that family m...
Plan family premium Country Germany Device redmi note 8 pro Operating System Android My Question or Issue Why can't my family member play an audiobook that I as mai...
Spotify Star
49 Views
1 replies
0 likes
My Question or IssueHow about a discount for retirees and disabled people? Nothing beyond whats currently offered to military and students. ANY discount would help people living off a fixed income.
My Question or Issue How about a discount for retirees and disabled people? Nothing beyond whats currently offered to military and students. ANY discount would help people living...
Visitor
1822 Views
4 replies
7 likes
My country in my account is France, but my billing address is NL. This is preventing my partner from entering the Duo plan.Perhaps this is due to paying with a French credit card the first month, so as of Feb I changed to a Dutch account.However we n...
My country in my account is France, but my billing address is NL. This is preventing my partner from entering the Duo plan. Perhaps this is due to paying with a French credit card the first month, s...
Casual Listener
79 Views
2 replies
0 likes
PlanPremium DuoCountryUSADeviceWebsite and IOSMy Question or IssueI cannot access "Add-Ons" to add Audiobooks to partner in a Premium duo account. How can I allow my partner account to access Audiobooks?
Plan Premium Duo Country USA Device Website and IOS My Question or Issue I cannot access "Add-Ons" to add Audiobooks to partner in a Premium duo account. How can I allow my partner accou...
Spotify Star
60 Views
1 replies
0 likes
Spotify officially entered Bangladesh 3 years back. However, the podcast feature is still missing. Any idea why?
Spotify officially entered Bangladesh 3 years back. However, the podcast feature is still missing. Any idea why?
Spotify Star
51 Views
1 replies
0 likes
I appreciate Spotify giving students a discount. But what about teachers? I use spotify in my classroom every day and have to use Premium so that there are no inappropriate ads that pop up. Would you consider offering the same discount to teachers?
I appreciate Spotify giving students a discount. But what about teachers? I use spotify in my classroom every day and have to use Premium so that there are no inappropriate ads that pop up. Would you...
Visitor
2545 Views
4 replies
0 likes
PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Plan Premium Individual Country USA My Question or Issue Hello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when tryin...
Newbie
48062 Views
30 replies
2 likes
Nenhuma das informações abaixo é obrigatória. No entanto, quanto mais informações você fornecer, mais fácil será para nós tentarmos ajudar.PlanoPremium duoPaísBrasilDispositivoSamsung Minha pergunta ou problemaAcabei de assinar o plano Duo por 3 mese...
Nenhuma das informações abaixo é obrigatória. No entanto, quanto mais informações você fornecer, mais fácil será para nós tentarmos ajudar. Plano Premium duo País Brasil Dispositivo Samsung&nbs...
Spotify Star
59 Views
1 replies
1 likes
I’ve received notice of a $2 rate increase on my Premium Duo account. The email message I’ve received states, “We’re increasing the price of Premium Duo so that we can continue to invest in and innovate on our product offerings and features, and brin...
I’ve received notice of a $2 rate increase on my Premium Duo account. The email message I’ve received states, “We’re increasing the price of Premium Duo so that we can continue to invest in and...
Visitor
19253 Views
114 replies
6 likes
Plan Duo Country USA Device PC and iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As a manager of the Duo plan that I cancelled, I have to wait to join my Family's family plan. The date is . When exactly can I jo...
Plan Duo Country USA Device PC and iPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As a manager of the Duo plan that I cancelled, ...
Moderator
78 Views
1 replies
0 likes
Hi, I'm in Australia and currently have Premium Individual. When I look to change plans, I get options like:- Basic Individual- Premium Student- Premium Duo- Premium Family I've been told by friends with Basic Family that it's like Premium, but cheap...
Hi, I'm in Australia and currently have Premium Individual. When I look to change plans, I get options like: - Basic Individual - Premium Student - Premium Duo - Premium Fami...
Spotify Star
66 Views
1 replies
0 likes
I recently got Spotify and I haven't upgraded to premium or tried the free trial yet, but despite being on the free version I still have yet to receive an ad... I'm not complaining or anything, I'm glad I haven't had to deal with ads yet, but I'm rea...
I recently got Spotify and I haven't upgraded to premium or tried the free trial yet, but despite being on the free version I still have yet to receive an ad... I'm not complaining or anything, I'm g...
Newbie
115127 Views
16 replies
5 likes
I’m not talking about the embedded ads during a podcast that everyone gets, this is the Spotify ads like you would get on a free account. It’s only happening for specific podcasts and not happening during other podcasts or when listening to music. I’...
I’m not talking about the embedded ads during a podcast that everyone gets, this is the Spotify ads like you would get on a free account. It’s only happening for specific podcasts and not happening d...
Visitor
1024 Views
6 replies
0 likes
PlanStarted Premium Annual in September 2025Upgraded Platinum Monthly in November 2025CountryIndiaDeviceiPhone14 Pro Operating SystemiOS 18.6.2 My Question or IssueI purchased an Annual Premium plan in September 2025 and upgraded to the Platinum Plan...
Plan Started Premium Annual in September 2025 Upgraded Platinum Monthly in November 2025 Country India Device iPhone14 Pro Operating System iOS 18.6.2 My Question or Issue I...
Spotify Star
910 Views
5 replies
0 likes
Two Duo members (Plan Manager and Member) share one iPad. How can each person conveniently switch to their own music library? For example; right now my iPad shows my music library and my Profile indicator, how can the other member easily switch to th...
Two Duo members (Plan Manager and Member) share one iPad. How can each person conveniently switch to their own music library? For example; right now my iPad shows my music library and my Profile in...
Spotify Star
69 Views
1 replies
0 likes
There are currently four of us in the package, so there is no point in paying for a larger package. When I want to switch, it does not want to transfer the existing accounts, but wants to delete them. I do not understand why. I get this message:"When...
There are currently four of us in the package, so there is no point in paying for a larger package. When I want to switch, it does not want to transfer the existing accounts, but wants to delete them...
Spotify Star
110 Views
1 replies
0 likes
Spotify overcharged me for May subscription. Usually RM8.50 but i have been overcharged RM 57.95 PlanStudent CountryMalaysiaDevice(iPhone 7 Plus)Operating System(iOS 15.8.3) My Question or IssueSpotify overcharged me for May subscription. Usually RM8...
Spotify overcharged me for May subscription. Usually RM8.50 but i have been overcharged RM 57.95 Plan Student Country Malaysia Device (iPhone 7 Plus) Operating System (iOS 15.8....
Visitor
656 Views
6 replies
0 likes
