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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151417 Views

69 replies

10 likes

Premium for Family
  • 151417 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97255 Views

89 replies

4 likes

  • 97255 Views
  • 89 replies
  • 4 likes

Superuser Contribution System won't Accept new card

Paid plan, single, Android and laptop(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSystem won't accept my new credit card - the card is good, no blocks or issues anywhere but here. I tried severaltime on my phone, even rebooting the [ho...

Casual Listener

Paid plan, single, Android and laptop (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue System won't accept my new credit card - the card is good, no blocks or issues anywh...

Maria

Moderator

64 Views

3 replies

0 likes

  • 64 Views
  • 3 replies
  • 0 likes

Ads on Spotify Premium that I cant turn off

PlanPremium!!!CountryGermanyDeviceMost prominent on the Desktop Spotify AppOperating SystemLinux Mint My Question or IssueI pay for Spotify Premium and want an ad-free experience. So what is this ad banner lately? Where can I turn this off entirely? ...

Newbie

Plan Premium!!! Country Germany Device Most prominent on the Desktop Spotify App Operating System Linux Mint   My Question or Issue I pay for Spotify Premium and want an ad-free experi...

10 Views

0 replies

0 likes

  • 10 Views
  • 0 replies
  • 0 likes

Free Premium

PlanFree/PremiumCountry Canada Device(iPhone 16+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country Canada    Device (iPhone 16+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

JBayudz

Rising Star 4

28 Views

2 replies

0 likes

  • 28 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Premium payment successful in the UPI and not updated on the portal

Premium payment successful in the UPI and not updated on the portalI was waiting for more than 24 hours but still it is not reflected on the Spotify account. Need urgent help.

Casual Listener

Premium payment successful in the UPI and not updated on the portal I was waiting for more than 24 hours but still it is not reflected on the Spotify account. Need urgent help.

deepakkumarsingh

Casual Listener

978 Views

14 replies

0 likes

  • 978 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Me hacen un cobro de mi tarjeta de SPOTIFY STOCKHOLM

Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan familiar. asi que pido de la manera mas encarecida que se me...

Visitor

Desde el mes de novimebre del 2024 hasta enero  del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan fam...

Jose_M

Spotify Star

1971 Views

7 replies

0 likes

  • 1971 Views
  • 7 replies
  • 0 likes

Got new phone transfer go to new phone as premium account how to remedy

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jose_M

Spotify Star

560 Views

3 replies

0 likes

  • 560 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duo plan - Address verification not working

PlanPremium DuoCountrySwitzerlandDeviceiPhone iPhone (Husbands)Operating System17.5.1 (Husbands) My Question or IssueI have invited my husband to join my premium duo plan I recently upgraded to. To join he needs to enter his residential address and i...

Newbie

  Plan Premium Duo Country Switzerland Device iPhone iPhone (Husbands) Operating System 17.5.1 (Husbands)   My Question or Issue I have invited my husband to join my premium duo ...

JenSparks

Newbie

9105 Views

5 replies

1 likes

  • 9105 Views
  • 5 replies
  • 1 likes

Tengo Premium Duo pero acabo de oir un anuncio publicitario

Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanta más información nos proporcione, más fácil nos resultará ayudarle.PlanpremiumPaísARGDispositivoMoto G15Sistema operativoAndroide Mi pregunta o problemaPago suscripción Pemium Duo y a...

Newbie

Ninguno de los siguientes datos es obligatorio. Sin embargo, cuanta más información nos proporcione, más fácil nos resultará ayudarle. Plan premium País ARG Dispositivo Moto G15 Sistema operat...

Billy-J

Spotify Star

37 Views

1 replies

0 likes

  • 37 Views
  • 1 replies
  • 0 likes

Solved!! Changing subscription from Premium family to Individual

Hi there, Due to personal circumstances changing, I will no longer be wanting the Premium family subscription that I share with my flatmates. I'm hoping to move back onto Premium individual. My next bill is for 29 October you see. So does this mean t...

Casual Listener

Hi there,  Due to personal circumstances changing, I will no longer be wanting the Premium family subscription that I share with my flatmates. I'm hoping to move back onto Premium individua...

DeeDee36

Visitor

9995 Views

11 replies

0 likes

  • 9995 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Payment Done but not received premium service

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid via UPI for 1 month plan the money has been deducted from my account but my account is...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I paid ...

Goryl1

Visitor

2701 Views

10 replies

0 likes

  • 2701 Views
  • 10 replies
  • 0 likes

Superuser Contribution Payment got deducted through UPI but Premium not activated

Plan Free/Premium Country India Device Oppo A71 Operating System Android 7 My Question or Issue The payment got deducted through UPI but my premium didn't get activated. Can anyone check what is the issue? I am attaching the screenshot too for furthe...

Casual Listener

Plan Free/Premium Country  India Device Oppo A71 Operating System Android 7   My Question or Issue  The payment got deducted through UPI but my premium didn't ...

3155k2p36m5d34wnblqh

Visitor

2616 Views

11 replies

10 likes

  • 2616 Views
  • 11 replies
  • 10 likes

Changing plan manager on family premium account

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium  Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &...

Maxim

Spotify Star

42 Views

1 replies

0 likes

  • 42 Views
  • 1 replies
  • 0 likes

Superuser Contribution Easypaisa payment issue

Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect”Please help

Visitor

Easypaisa sends me otp in my messages but when I enter that otp it constantly says “the pin is incorrect” Please help 🙏

Emaanj

Visitor

22096 Views

25 replies

7 likes

  • 22096 Views
  • 25 replies
  • 7 likes

Changing Payment Option

PlanStudent PremiumCountryUSDevice(iPhone 17e, and Windows 11 Desktop) My Question or Issue I have tried to change my payment option multiple times, and I just get the error message, however, I already have my new card added to my payment options I j...

Newbie

Plan Student Premium Country US Device (iPhone 17e, and Windows 11 Desktop)     My Question or Issue   I have tried to change my payment option multiple times, and I just get...

Anyk17

Spotify Star

40 Views

1 replies

0 likes

  • 40 Views
  • 1 replies
  • 0 likes

Family member can't join

I'm trying to invite my daughter to join our family plan via email. I've added her to the plan and she receives the invite but when she tries to join it says no account exists with that email. We've tried deleting, inviting and joining several times....

Newbie

I'm trying to invite my daughter to join our family plan via email. I've added her to the plan and she receives the invite but when she tries to join it says no account exists with that email. &nbsp...

Anyk17

Spotify Star

38 Views

1 replies

1 likes

  • 38 Views
  • 1 replies
  • 1 likes

Double Charging for Over a Year – No Evidence of Subscription, Inadequate Refund Offer

I hold a Premium Individual account in Australia, and I recently discovered that Spotify has been double charging me every month for over a year. One charge is applied to my active Premium account (linked to my Gmail address, which contains all my pl...

Casual Listener

I hold a Premium Individual account in Australia, and I recently discovered that Spotify has been double charging me every month for over a year.   One charge is applied to my active Premium a...

chillpilgrim

Casual Listener

936 Views

3 replies

1 likes

  • 936 Views
  • 3 replies
  • 1 likes

Superuser Contribution Is the 12 months for £99 gift card no longer available?

Hi, my subscription expires tomorrow and I was planning on renewing it with a 12 month gift card, as I did last year. However I've found it's no longer available to buy anywhere. Have Spotify stopped doing this? Thanks.

Music Fan

Hi, my subscription expires tomorrow and I was planning on renewing it with a 12 month gift card, as I did last year. However I've found it's no longer available to buy anywhere. Have Spotify stopped...

Tapz2tunes

Newbie

5466 Views

6 replies

1 likes

  • 5466 Views
  • 6 replies
  • 1 likes

Spotify ads even on Premium

I’m paying premium and still getting Spotify ads on podcasts. And I’m not talking about ads within the podcast audio it self, I understand that the podcaster might contain or promote a product, I’m talking about Spotify ads that interrupt the audio c...

Visitor

I’m paying premium and still getting Spotify ads on podcasts. And I’m not talking about ads within the podcast audio it self, I understand that the podcaster might contain or promote a product, I’m t...

Finchingtons

Casual Listener

8205 Views

8 replies

6 likes

  • 8205 Views
  • 8 replies
  • 6 likes

Superuser Contribution I see ads even though I'm paying for Premium

I've been a Spotify Premium subscriber more or less consistently since 2015. This morning I opened the Spotify app and was greeted by a full screen advertisement for a new Dua Lipa single -- it was labeled as a "Sponsored recommendation".I pay Spotif...

Casual Listener

I've been a Spotify Premium subscriber more or less consistently since 2015. This morning I opened the Spotify app and was greeted by a full screen advertisement for a new Dua Lipa single -- it was l...

Ovirundum

Casual Listener

37208 Views

26 replies

17 likes

  • 37208 Views
  • 26 replies
  • 17 likes