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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67689 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132811 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68627 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251669 Views
155 replies
13 likes
PlanPremium > Premium Duo I saw the promotion after recently subscribing an account to premium duo. My first bill date is next week. Can I qualify for the promo?
Plan Premium > Premium Duo I saw the promotion after recently subscribing an account to premium duo. My first bill date is next week. Can I qualify for the promo?
Visitor
5038 Views
2 replies
0 likes
Is there any way to pay for Spotify via Direct Debit (autogiro), without using a credit card? I live in Sweden.
Is there any way to pay for Spotify via Direct Debit (autogiro), without using a credit card? I live in Sweden.
Visitor
24944 Views
12 replies
0 likes
PlanPremium and DuoCountryUSA DeviceLaptop and iPhone 12Operating SystemWindows My Question or IssueI am a Premium subscriber. I received a promotional email from Spotify indicating I could try out Duo for $11.99 for "up to three months" before being...
Plan Premium and Duo Country USA Device Laptop and iPhone 12 Operating System Windows My Question or Issue I am a Premium subscriber. I received a promotional email f...
Moderator
87 Views
3 replies
0 likes
J'ai un compte duo, ma fille l'utilise avec moi. J'ai du changer son adresse mail, je voulais à nouveau la mettre sur le compte mais je n'y arrive pas. Je vois son "profile" dans un dossier qu'elle a créer. Mais je n'arrives pas à associer son profil...
J'ai un compte duo, ma fille l'utilise avec moi. J'ai du changer son adresse mail, je voulais à nouveau la mettre sur le compte mais je n'y arrive pas. Je vois son "profile" dans un dossier qu'elle a...
Visitor
1706 Views
4 replies
0 likes
PlanPremium individual CountryukDevicesamsung s24 My Question or IssueIf I try to upgrade to Audiobooks+ i get a "Something went wrong We are unable to complete your purchase". it tries to redirect me to the website but that doesn't work. I pay via G...
Plan Premium individual Country uk Device samsung s24 My Question or Issue If I try to upgrade to Audiobooks+ i get a "Something went wrong We are unable to complete your purchas...
Moderator
208 Views
5 replies
0 likes
PlanFree/Premium, need to convert to DuoCountryUSADeviceiPhone 16 My Question or IssueI am currently on a Free Premium membership and my parents got me and my sibling a year of Spotify (NOT with a gift card, just using their credit card). My sibling ...
Plan Free/Premium, need to convert to Duo Country USA Device iPhone 16 My Question or Issue I am currently on a Free Premium membership and my parents got me and my sibling a year of S...
Spotify Star
30 Views
1 replies
0 likes
I was using a free trial that was made sometime possibly 3 months ago. I forgot to cancel the trial until I saw the charge on my card. My trial ended yesterday around 2:26 pm (when I got charged) and as soon as I saw the charge I canceled right then ...
I was using a free trial that was made sometime possibly 3 months ago. I forgot to cancel the trial until I saw the charge on my card. My trial ended yesterday around 2:26 pm (when I got charged) and...
Visitor
10439 Views
10 replies
0 likes
I recently found a better deal for Hulu, HBO, and Disney all together with no ads but it won’t let me join without canceling the Spotify/hulu bundle. The issue is I use everything with my subscription (including audiobooks) so is there a way to remov...
I recently found a better deal for Hulu, HBO, and Disney all together with no ads but it won’t let me join without canceling the Spotify/hulu bundle. The issue is I use everything with my subscriptio...
Visitor
6261 Views
6 replies
0 likes
I don't know where to start with this. Over 10 years ago, Spotify was great in my view. Being free and in my case, i had no adverts either, was just limited to 5 plays of each song. Onto the interface and payments. On the current free version, it in ...
I don't know where to start with this. Over 10 years ago, Spotify was great in my view. Being free and in my case, i had no adverts either, was just limited to 5 plays of each song. Onto the...
74 Views
0 replies
0 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251669 Views
155 replies
13 likes
What is the transition plan for those who have the separate Hulu app and pay for it through Spotify?
What is the transition plan for those who have the separate Hulu app and pay for it through Spotify?
Moderator
101 Views
1 replies
0 likes
Cuando ingreso a la aplicación y presiono en el banner me dirige a una página en la que me dice que la página no está disponible y por ende no puedo canjear mis meses de Spotify premium, tengo la aplicación actualizada y cumplo con los requisitos seg...
Cuando ingreso a la aplicación y presiono en el banner me dirige a una página en la que me dice que la página no está disponible y por ende no puedo canjear mis meses de Spotify premium, tengo la apl...
Newbie
4709 Views
5 replies
1 likes
Hi. I received a Spotify premium gift card for Christmas. My little brother went through my gift pile and scratched off the code on the card. However, he scraped off 2 or 3 digits, making the card unreadable now. Is there any way I can get a replacem...
Hi. I received a Spotify premium gift card for Christmas. My little brother went through my gift pile and scratched off the code on the card. However, he scraped off 2 or 3 digits, making the card un...
Spotify Star
39 Views
1 replies
0 likes
Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan familiar. asi que pido de la manera mas encarecida que se me...
Desde el mes de novimebre del 2024 hasta enero del presente año se me hace un cobro de mi tarjeta de débito la cantidad de 4.18 dólares estado unidenses, pero yo solo tengo contrato un plan fam...
Spotify Star
772 Views
3 replies
0 likes
PlanDUOCountryColombiaDeviceSmartphone and laptopOperating SystemAndroid and Windows My Question or IssueI had a Family Premium plan for me and my wife, then I changed to Duo Plan one week ago. My account is working OK but I have problems with my wif...
Plan DUO Country Colombia Device Smartphone and laptop Operating System Android and Windows My Question or Issue I had a Family Premium plan for me and my wife, then I changed to Duo...
Visitor
8507 Views
6 replies
0 likes
Jak můžu požádat o vrácení peněz za premium. Když ho už nechci hned. A chci vrátit penize.
Jak můžu požádat o vrácení peněz za premium. Když ho už nechci hned. A chci vrátit penize.
Visitor
3540 Views
7 replies
0 likes
Hi Spotify community, I was recently gifted a CAN$99.00 Spotify gift card for Christmas. When I scratched the card to access the PIN some of PIN itself actually scratched off leaving me with only a partially legible PIN. Is there any way I can redeem...
Hi Spotify community, I was recently gifted a CAN$99.00 Spotify gift card for Christmas. When I scratched the card to access the PIN some of PIN itself actually scratched off leaving me with...
Spotify Star
39 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceiPhone 17 Pro My Question or IssueI never had Spotify Premium on my account before, so I claimed the limited-time offer for a 4-month free trial. After claiming the offer, my subscription was set to end on 4/...
Plan Free/Premium Country United States Device iPhone 17 Pro My Question or Issue I never had Spotify Premium on my account before, so I claimed the limited-time offer for a 4-month fr...
Spotify Star
142 Views
1 replies
0 likes
PlanFree/PremiumCountrySouth AfricaSamsung Galaxy A05Operating SystemAndroid My Question or IssueWhen applyng for the 3 month Free Trial promotion and filling in my debit card details I select confirm subscription but it gave a Transaction failed mes...
Plan Free/Premium Country South Africa Samsung Galaxy A05 Operating System Android My Question or Issue When applyng for the 3 month Free Trial promotion and filling in my debit card ...
Spotify Star
64 Views
1 replies
0 likes
READ REPLY Basically around 1AM on November 23, 2025, my room-mate attempt to see if he could try out the 4 months Premium for $0It says $0.00 for 4 months of Premium Individual but the button says "Try 4 months for $0 (And instead it redirects him t...
READ REPLY Basically around 1AM on November 23, 2025, my room-mate attempt to see if he could try out the 4 months Premium for $0 It says $0.00 for 4 months of Premium Individual but th...
Visitor
1549 Views
5 replies
0 likes
