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Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying to purchase Top-up Audiobook Hours for him. I found this information: How…
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Access to Hulu not working
Plan Premium Individual Country USA My Question or Issue Hello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Account > Your Services > hulu Start Watching. This takes me to a Hulu…
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Listen to different playlists at the same time with Premium Duo
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Getting Billed for Free Service
My credit card is billed monthly for a subscription. However, my Spotify account payment history shows no payment method; and that I get the free service and have never been billed. I want to cancel subscription and get refunded but don't see how.
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What is happening
I seem to have two accounts with you. Also I have tried twice to upgrade so that I can listen to audiobooks. This has not been successful. I am feeling frustrated and ready to cancel./
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Pakistani Spotify premium payment not working in Australia
I've had a Pakistani Spotify Premium subscription for around 4 years. I moved to Australia 4 months ago, and my subscription continued working perfectly until recently. Now my Premium has expired, and whenever I try to renew it, Spotify says, "Your plan is not available in this country (Australia)." My account region is…
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Can no longer purchase gift cards
What happened to the gift cards? I used to buy them online, but I can’t find them anymore. Did you retire them? Will they be available again anytime soon?
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Regarding the payment
I have selected the Individual Plan, but the payment deduction feature has not yet been activated on my account. Could you please look into this issue and help me activate it at the earliest? Thank you for your assistance.
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Cannot downgrade to Basic individual due to Spotify software issue
This/my account is member since feb 2014, quarterly updated with gift cards, for privacy reasons. Can prove this with several screenshots ( todays Spotify's billing history is only 2 years). That was premium, as I can prove from billing. Today I want doowngrade to Basic subscription, but that option is not in my profile.…