Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111631 Views
- 71 replies
- 9 likes
- 111631 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13587 Views
- 27 replies
- 2 likes
- 13587 Views
- 27 replies
- 2 likes
The payment failed.
PlanFree/PremiumCountrySerbiaDevice(iPhone 13)Operating SystemLatest IOS My Question or IssueThe payment failed. Please try again, use a different payment card or a different payment method.I tried everything and still same problem, i dont know how t...
- Plan Free/Premium Country Serbia Device (iPhone 13) Operating System Latest IOS My Question or Issue The payment failed. Please try again, use a different payment card or a different...
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- 19 Views
- 0 replies
- 0 likes
- 19 Views
- 0 replies
- 0 likes
Résiliation partenaire
My Question or IssueBonjour j'ai spotify par bouygues telecom et je veux passer sur un abonnement famille mais je dois d'abord résilier pour pouvoir prendre l'abonnement famille. Est ce qu'en resiliant je perd mes playlist? Merci
- My Question or Issue Bonjour j'ai spotify par bouygues telecom et je veux passer sur un abonnement famille mais je dois d'abord résilier pour pouvoir prendre l'abonnement famille. Es...
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- Spotify Star
- 33 Views
- 1 replies
- 0 likes
- 33 Views
- 1 replies
- 0 likes
Superuser Contribution billing issues
i was charged in 1.12 st and i am now asked to pay again ? please help and let me know what happensthanks
- i was charged in 1.12 st and i am now asked to pay again ? please help and let me know what happens thanks
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- Moderator
- 96 Views
- 3 replies
- 0 likes
- 96 Views
- 3 replies
- 0 likes
I paid for a month of premium family on November 30 and it stopped working today
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 59 Views
- 1 replies
- 0 likes
- 59 Views
- 1 replies
- 0 likes
Audiobooks locked
PlanPremium/manger holderCountryUSDevice(iPhone 16pro max)Operating System(iOS 18.2.) My Question or IssueI am the plan manager for my account. I still have audiobooks locked. Can someone help me understand why.
- Plan Premium/manger holder Country US Device (iPhone 16pro max) Operating System (iOS 18.2.) My Question or Issue I am the plan manager for my account. I still have audiobooks locked...
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- Spotify Star
- 50 Views
- 1 replies
- 0 likes
- 50 Views
- 1 replies
- 0 likes
Superuser Contribution Plan will renewal at 1970-01-01?
I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
- I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
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- Moderator
- 86 Views
- 1 replies
- 0 likes
- 86 Views
- 1 replies
- 0 likes
Ads on Podcasts (not embedded, not dynamic?)
On two podcasts I tried this morning, I was hit with ads. Not in the middle of the podcast. Before it. Three of them each. I seriously doubt the 10 Hours Mountain Lake Waves podcast cares about my local ballot measures enough to embed such a thing or...
- On two podcasts I tried this morning, I was hit with ads. Not in the middle of the podcast. Before it. Three of them each. I seriously doubt the 10 Hours Mountain Lake Waves podcast cares about my lo...
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- Spotify Star
- 89 Views
- 3 replies
- 1 likes
- 89 Views
- 3 replies
- 1 likes
Superuser Contribution Spotify premium monthly payment issue
PlanPremiumCountryIndiaDevice(Oneplus 10R)Operating System(Android 14) My Question or IssueI have an active premium subscription for Spotify, with ₹119 deducted every month. This month, the amount was deducted as usual, but my Spotify account page sh...
- Plan Premium Country India Device (Oneplus 10R) Operating System (Android 14) My Question or Issue I have an active premium subscription for Spotify, with ₹119 deducted e...
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- Visitor
- 100 Views
- 2 replies
- 0 likes
- 100 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Basic Family Subscription vs. Premium Family
I see in the UK that there is a new Subscription tier of Basic Family for £17.99, but the differences between Premium Family (£19.99) and this new tier is not very clear. Is Basic Family the same as Premium Family just with the Audiobook offerings re...
- I see in the UK that there is a new Subscription tier of Basic Family for £17.99, but the differences between Premium Family (£19.99) and this new tier is not very clear. Is Basic Family the...
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- Visitor
- 59626 Views
- 31 replies
- 2 likes
- 59626 Views
- 31 replies
- 2 likes
Where can I buy a spotify gift card or e-card as a gift in the Philippines?
I was thinking of gifting 1-year subscription to spotify to some close friends here in the Philippines. Is there a gift card or e-card available and can i have a discount if i buy in bulk?
- I was thinking of gifting 1-year subscription to spotify to some close friends here in the Philippines. Is there a gift card or e-card available and can i have a discount if i buy in bulk?
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- Spotify Star
- 76 Views
- 1 replies
- 0 likes
- 76 Views
- 1 replies
- 0 likes
Upgrading from Premium Single to Premium Duo
I am currently subscribed to the Premium Single plan but would like to upgrade to Premium Duo. However, when I click on the available plans and select Duo, it says that the Duo plan is not available.... "errorUnable to change plans. This could be bec...
- I am currently subscribed to the Premium Single plan but would like to upgrade to Premium Duo. However, when I click on the available plans and select Duo, it says that the Duo plan is not available....
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- Casual Listener
- 105 Views
- 6 replies
- 0 likes
- 105 Views
- 6 replies
- 0 likes
i want to attach an account to my spotify duo, but it says different countr
i want to attach an account to my spotify duo, the owner of this account lives with me, but spotify tells that you are in another country
- i want to attach an account to my spotify duo, the owner of this account lives with me, but spotify tells that you are in another country
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- Spotify Star
- 39 Views
- 1 replies
- 0 likes
- 39 Views
- 1 replies
- 0 likes
3 months free subscription
PlanFree/Premium DeviceAndroid My Question or IssueSigned up for premium yesterday off of an add that said first 3 months free and it charged me the next day
- Plan Free/Premium Device Android My Question or Issue Signed up for premium yesterday off of an add that said first 3 months free and it charged me ...
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- Spotify Star
- 100 Views
- 1 replies
- 0 likes
- 100 Views
- 1 replies
- 0 likes
question
I pay €10.99 every month for my subscription. But I don't know for which account. This is for for a long time. And so I don't use it anymore. I pay for nothing every month. I also don't remember what email address or password this account was created...
- I pay €10.99 every month for my subscription. But I don't know for which account. This is for for a long time. And so I don't use it anymore. I pay for nothing every month. I also don't remember what...
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- Spotify Star
- 54 Views
- 1 replies
- 0 likes
- 54 Views
- 1 replies
- 0 likes
Will I lose the special offer price if I upgrade my plan to duo?
I just signed up for Premium for a special offer price of $11.99 for 3 months. I wasn’t thinking that my husband currently has Spotify premium & that it would make more sense if I got Duo. At the time I could have gotten Duo for $16.99 for 3mo. If I ...
- I just signed up for Premium for a special offer price of $11.99 for 3 months. I wasn’t thinking that my husband currently has Spotify premium & that it would make more sense if I got Duo. At the...
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- Spotify Star
- 46 Views
- 1 replies
- 0 likes
- 46 Views
- 1 replies
- 0 likes
Is it possible to get a refund?
My spotify premium was supposed to be renewed on December 12th. Today (the 11th) I was planning to cancel it so it wouldn't charge me tomorrow. To my surprise, I found that spotify had charged me the renewal fee today (the 11th, not the actual renewa...
- My spotify premium was supposed to be renewed on December 12th. Today (the 11th) I was planning to cancel it so it wouldn't charge me tomorrow. To my surprise, I found that spotify had charged me th...
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- Spotify Star
- 52 Views
- 1 replies
- 0 likes
- 52 Views
- 1 replies
- 0 likes
Solved!! Relocating to different country. Premium change how?
PlanPremiumCountryCurrently Germany - December relocating to Thailand My Question or IssueHi, can anyone tell me how I can change my country of residence in Spotify? I will.be relocating on the 2nd December and obviously would like to change that in ...
- Plan Premium Country Currently Germany - December relocating to Thailand My Question or Issue Hi, can anyone tell me how I can change my country of residence in Spotify? I will.be reloca...
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- Spotify Star
- 175 Views
- 5 replies
- 0 likes
- 175 Views
- 5 replies
- 0 likes
Superuser Contribution Keep getting Who’s listening on my tv but can’t click through
I’m showing up as the one listening, username is correct but nothing happens when I click on my “circle”
- I’m showing up as the one listening, username is correct but nothing happens when I click on my “circle”
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- Regular
- 4395 Views
- 12 replies
- 0 likes
- 4395 Views
- 12 replies
- 0 likes
Superuser Contribution accidentally payed twice
I accidentally payed twice for my individual premium subscription I don't have a second account, can I have a refund?
- I accidentally payed twice for my individual premium subscription I don't have a second account, can I have a refund?
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- Moderator
- 66 Views
- 1 replies
- 0 likes
- 66 Views
- 1 replies
- 0 likes
change premium plans
ive changed two premium plans from duo to family and now i want to go back to duo but cant
- ive changed two premium plans from duo to family and now i want to go back to duo but cant
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- Spotify Star
- 56 Views
- 1 replies
- 0 likes
- 56 Views
- 1 replies
- 0 likes