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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128917 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57380 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232593 Views
144 replies
13 likes
PlanPremium with Hulu+ (with ad)CountryUSA DevicePixel 6Operating System My Question or IssueI have an individual premium account with hulu for $11.99 monthly. I want to upgrade to Duo to add my sister. Is it possible to do while also keeping the Hul...
Plan Premium with Hulu+ (with ad) Country USA Device Pixel 6 Operating System My Question or Issue I have an individual premium account with hulu for $11.99 monthly. I...
Moderator
79 Views
1 replies
0 likes
Plan Spotify Premium Family Country Malaysia My Question or Issue According to the advertised new rate for Family plan, Spotify Family price increased from RM24.90 to RM27.90.https://www.thestar.com.my/tech/tech-news/2025/08/06/spotify-raises-premium...
Plan Spotify Premium Family Country Malaysia My Question or Issue According to the advertised new rate for Family plan, Spotify Family price increased from RM24.90 to RM27.90. htt...
Casual Listener
104 Views
2 replies
0 likes
i live in Australia. My relative lives in Botswana.Can I pay for his account from here? PlanPremiumCountryBotswanaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 or android
i live in Australia. My relative lives in Botswana. Can I pay for his account from here? Plan Premium Country Botswana Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...
Spotify Star
86 Views
1 replies
0 likes
I haven't found them in any of my local stores either. I think they just stopped. It has been months and still nothing....
I haven't found them in any of my local stores either. I think they just stopped. It has been months and still nothing...😒.
Moderator
111 Views
1 replies
0 likes
Hi, I recently had to change my subscription from Student Individual to Premium Individual after four years. I don't listen to audiobooks, so I'd like to cancel this subscription and change to Basic Individual, but it's not listed anywhere. I should ...
Hi, I recently had to change my subscription from Student Individual to Premium Individual after four years. I don't listen to audiobooks, so I'd like to cancel this subscription and c...
Moderator
47 Views
1 replies
0 likes
Hi, I was given a gift card 2 years ago for Spotify and 1 year ago. Neither time the code worked..... A relative gave them to me as a present so it feels pretty crappy they bough them and they don't work. Anything else I can do? Any recoures? I have ...
Hi, I was given a gift card 2 years ago for Spotify and 1 year ago. Neither time the code worked..... A relative gave them to me as a present so it feels pretty crappy they bough them ...
Spotify Star
417 Views
1 replies
1 likes
PlanPremiumCountryIndiaDevice(Windows -11,iPhone 15)My Question or IssueI'm not able to bill premium though google play services neither on windows nor my iPhone. How can I bill using google play???
Plan Premium Country India Device (Windows -11,iPhone 15) My Question or Issue I'm not able to bill premium though google play services neither on windows nor my iPhone. How can I bill using g...
Spotify Star
55 Views
1 replies
0 likes
I purchased an e- gift card for 12 months of Spotify Premium for my daughter. Through no fault of my own, an email with the redemption code was never received. I have provided proof of purchase and the serial number of the ID gift card to Spotify sup...
I purchased an e- gift card for 12 months of Spotify Premium for my daughter. Through no fault of my own, an email with the redemption code was never received. I have provided proof of purch...
138 Views
0 replies
0 likes
When trying to change from Premium Duo to Basic Duo it always says "Something went wrong, please try again later". I tried different browser and incognito mode and all that stuff.
When trying to change from Premium Duo to Basic Duo it always says "Something went wrong, please try again later". I tried different browser and incognito mode and all that stuff.
Moderator
84 Views
1 replies
0 likes
Money Saving Expert site says price hike on next billing date after 22/10/25. I'm on Premium Individual subscription and my next billing date is 13/11/25 but this still shows as £11.99.
Money Saving Expert site says price hike on next billing date after 22/10/25. I'm on Premium Individual subscription and my next billing date is 13/11/25 but this still shows as £11.99.
Moderator
87 Views
1 replies
0 likes
Every time I'm trying to make a payment, facing this error. I've sufficient credit in my account. But it's failing anyways
Every time I'm trying to make a payment, facing this error. I've sufficient credit in my account. But it's failing anyways
Moderator
68 Views
1 replies
0 likes
How do I switch my subsciption from Premium Individual to Basic Family?Do I have to be subscribed to Premium Family first?
How do I switch my subsciption from Premium Individual to Basic Family? Do I have to be subscribed to Premium Family first?
Spotify Star
81 Views
1 replies
0 likes
Ik ben lid van een Premium Familie maar wens hier uit te stappen en een eigen Premium Duo abonnement aan te gaan. Kan dit, en zo ja hoe en blijven mijn gegevens (bibliotheek, favorieten ... ) behouden?
Ik ben lid van een Premium Familie maar wens hier uit te stappen en een eigen Premium Duo abonnement aan te gaan. Kan dit, en zo ja hoe en blijven mijn gegevens (bibliotheek, favorieten ....
Spotify Star
69 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
94 Views
4 replies
1 likes
Hi,I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users or accounts that haven’t had Premium for a while.Long-...
Hi, I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users o...
Spotify Star
85 Views
1 replies
0 likes
I am joining premium by redeeming microsoft rewards but I have rupay card of sbi which does not work and there isn't option for pay using upi
I am joining premium by redeeming microsoft rewards but I have rupay card of sbi which does not work and there isn't option for pay using upi
Spotify Star
72 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy husband and I are travelling permanently and are not in the country that I have my subscri...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My husb...
Spotify Star
108 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
77 Views
1 replies
0 likes
if you already have an account for many many years and someone gives you a gift card you cannot use it without jumping through hoops!Also the chat support is annoying and you should be able to speak to a real person!
if you already have an account for many many years and someone gives you a gift card you cannot use it without jumping through hoops! Also the chat support is annoying and you should be able to spea...
Moderator
92 Views
1 replies
1 likes
Hello, Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription. I didn’t plan to renew my subscription and would like to request a refund. My Spotify account email: [**bleep**] Payment method: Kaspi card Thank you fo...
Hello, Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription. I didn’t plan to renew my subscription and would like to request a refund. My Sp...
Moderator
102 Views
3 replies
0 likes
