Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167417 Views
- 110 replies
- 12 likes
- 167417 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18655 Views
- 27 replies
- 4 likes
- 18655 Views
- 27 replies
- 4 likes
over subscribed = over paying
I apparently have 3 subscriptions. On one card I am billed $12.77 2x a month. That particular card was cancelled for fraud. I hoped that the other card would keep the service going and I would be saving $25.54 a month. But, no, my premium service has...
- I apparently have 3 subscriptions. On one card I am billed $12.77 2x a month. That particular card was cancelled for fraud. I hoped that the other card would keep the service going and I would ...
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- 25 Views
- 0 replies
- 0 likes
- 25 Views
- 0 replies
- 0 likes
- 88 Views
- 1 replies
- 0 likes
Cant access the premium
PlanSolo PremiumCountryPhilippinesDeviceIphone 11Operating System(iOS My Question or IssueWhy i cant access to premium solo, even i subsribe?
- Plan Solo Premium Country Philippines Device Iphone 11 Operating System (iOS My Question or Issue Why i cant access to premium solo, even i subsribe?
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- Spotify Star
- 67 Views
- 1 replies
- 0 likes
- 67 Views
- 1 replies
- 0 likes
Payment reject
Hi. I'm trying to renew spotify premium and it just won't accept payments. I tried paying with 4 cards and directly from PayPal. I tried incognito mode and it still refuses payment
- Hi. I'm trying to renew spotify premium and it just won't accept payments. I tried paying with 4 cards and directly from PayPal. I tried incognito mode and it still refuses payment &...
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- Spotify Star
- 63 Views
- 1 replies
- 0 likes
- 63 Views
- 1 replies
- 0 likes
Got charged for a 3 months "free" premium
Got an offer premium for 3 months for 0 cost and i was still charged.If this is a verification it should be $1 or less not a full amount. I better get that refunded because im not going to continue if this is how its handled.
- Got an offer premium for 3 months for 0 cost and i was still charged. If this is a verification it should be $1 or less not a full amount. I better get that refunded because im not going to...
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- Casual Listener
- 60 Views
- 1 replies
- 0 likes
- 60 Views
- 1 replies
- 0 likes
Superuser Contribution Failed subscription
Hello I’ve been trying to get my premium account back for a while now and nothing is working this is very frustrating. I already checked the “failed payments” support. I’ve tried with a vpn, different cards, on my MacBook and nothing is working and i...
- Hello I’ve been trying to get my premium account back for a while now and nothing is working this is very frustrating. I already checked the “failed payments” support. I’ve tried with a vpn, differen...
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- Moderator
- 72 Views
- 1 replies
- 0 likes
- 72 Views
- 1 replies
- 0 likes
Superuser Contribution EU user cant use White Bit Nova card for payment's
i am trying to pay my primium via White Bit Nova card however it get's refuse for landlock resson's since the Nova card provider is registered in Estonia, the card belongs to the same jurisdiction for all users. the country am in is denmark, but i gu...
- i am trying to pay my primium via White Bit Nova card however it get's refuse for landlock resson's since the Nova card provider is registered in Estonia, the card belongs to the same j...
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- Moderator
- 67 Views
- 1 replies
- 0 likes
- 67 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Impossible to change country AND payment method at the same time
PlanPremiumCountryFrance to Belgium My Question or IssueI moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments have remained on my French VISA card, smoothly. My French VISA card is...
- Plan Premium Country France to Belgium My Question or Issue I moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments ha...
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- Visitor
- 15440 Views
- 17 replies
- 1 likes
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countryPaymentPremium
- 15440 Views
- 17 replies
- 1 likes
Switching to family plan and having to redownload playlists
I just switched from a single to a family plan on Spotify and I have to redownload all the songs in my playlist. When I first got premium it didn’t even make me download them originally so this might have been a glitch and now its downloading. But on...
- I just switched from a single to a family plan on Spotify and I have to redownload all the songs in my playlist. When I first got premium it didn’t even make me download them originally so this might...
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- Spotify Star
- 85 Views
- 1 replies
- 0 likes
- 85 Views
- 1 replies
- 0 likes
Payment Not Accepted
PlanFreeCountryItalyDevice(Macbook Pro late 2016) My Question or IssueMy payment is not accepted, it is by mastercard (yes it's the same country ecc) and I use it on other sites without problems but spotify refuse every payment. What should I do?
- Plan Free Country Italy Device (Macbook Pro late 2016) My Question or Issue My payment is not accepted, it is by mastercard (yes it's the same country ecc) and I use it on other sites ...
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- Visitor
- 92 Views
- 2 replies
- 0 likes
- 92 Views
- 2 replies
- 0 likes
Superuser Contribution I PAY MY BILL ON STUDENT PREMIUM TWICE THIS MONTH
Spoiler (Highlight to read)GREETING. I PAY ALREADY PY MY BILL LAST APRIL 1, 2025 and Now spotify link in on mg gcash at It pay Again on April 12,25 ( 12Am ) What can i do ?? GREETING. I PAY ALREADY PY MY BILL LAST APRIL 1, 2025 and Now spotify link i...
- GREETING. I PAY ALREADY PY MY BILL LAST APRIL 1, 2025 and Now spotify link in on mg gcash at It pay Again on April 12,25 ( 12Am ) What can i do ??
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- Moderator
- 86 Views
- 1 replies
- 0 likes
- 86 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't redeem a giftcard
PlanFreeCountryMéxico(iOS 10, Android Oreo, Windows 10,etc.)Mi pregunta o problema Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help
- Plan Free Country México (iOS 10, Android Oreo, Windows 10,etc.) Mi pregunta o problema Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help...
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- Not applicable
- 9634 Views
- 41 replies
- 0 likes
- 9634 Views
- 41 replies
- 0 likes
Solved!!Superuser Contribution Premium Free-Trial not working
PlanFree, but it should be premiumCountryThe NetherlandsDeviceMotorola one visiomOperating SystemAndroid 10?My Question or IssueI recently got a new Spotify account and wanted to start my free month trial for premium. I went through all the steps and...
- Plan Free, but it should be premium Country The Netherlands Device Motorola one visiom Operating System Android 10? My Question or Issue I recently got a new Spotify account and wanted to s...
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- Visitor
- 16849 Views
- 15 replies
- 0 likes
- 16849 Views
- 15 replies
- 0 likes
Looking for help with duplicate Spotify accounts and billing issues
PlanPremiumCountryUSA My Question or IssueI’m confused about how I ended up with two active Spotify accounts, especially after I set up a new one and requested to switch to the premium plan using a different email and close the prior account. This wa...
- Plan Premium Country USA My Question or Issue I’m confused about how I ended up with two active Spotify accounts, especially after I set up a new one and requested to swi...
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- Casual Listener
- 128 Views
- 2 replies
- 1 likes
- 128 Views
- 2 replies
- 1 likes
Siguen apareciendo anuncios ya cuento con premium eso es normal?
Me puse a escuchar un podcast y salen anuncios
- Me puse a escuchar un podcast y salen anuncios
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- Spotify Star
- 64 Views
- 1 replies
- 0 likes
- 64 Views
- 1 replies
- 0 likes
About a subscription
PlanFree/PremiumCountrysrilanka Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue**bleep**for this email there are two accounts and one i m using but another one , i ...
- Plan Free/Premium Country srilanka Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
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- Spotify Star
- 70 Views
- 1 replies
- 0 likes
- 70 Views
- 1 replies
- 0 likes
Cannot change country for student account
PlanStudentCountryGermany, need to change to USADeviceDoesn‘t matter, it‘s a conditional error in the account My Question or IssueSo I moved from Germany to the USA. I know from my travels that Spotify can not used in a different country for an infin...
- Plan Student Country Germany, need to change to USA Device Doesn‘t matter, it‘s a conditional error in the account My Question or Issue So I moved from Germany to the USA. I know from ...
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- Casual Listener
- 131 Views
- 2 replies
- 0 likes
- 131 Views
- 2 replies
- 0 likes
Премиум
Добрий день,взял на пробу премиум на 3 месяца а поменяло на обичний за один день в чем проблема?
- Добрий день,взял на пробу премиум на 3 месяца а поменяло на обичний за один день в чем проблема?
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- 69 Views
- 0 replies
- 0 likes
- 69 Views
- 0 replies
- 0 likes
I need that 9€ could you please refund me back
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello i forgot to cancel my premium for spotify could u please give me back my money?
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello i...
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- Spotify Star
- 73 Views
- 1 replies
- 0 likes
- 73 Views
- 1 replies
- 0 likes
I’ve had premium for 3 months and still receive advertisements. 10+ step correct plan failed
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 80 Views
- 1 replies
- 0 likes
- 80 Views
- 1 replies
- 0 likes