Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173918 Views
- 114 replies
- 12 likes
- 173918 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19362 Views
- 27 replies
- 4 likes
- 19362 Views
- 27 replies
- 4 likes
First 3 month
When I first purchased premium, I was told that I would not pay any fees for 3 months, but as soon as I purchased premium, they withdrew money from my account.
- When I first purchased premium, I was told that I would not pay any fees for 3 months, but as soon as I purchased premium, they withdrew money from my account.
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- 37 Views
- 0 replies
- 0 likes
- 37 Views
- 0 replies
- 0 likes
My account Lapsed, I signed back up the money I spent on extra minutes for audio books is missing?
PlanPremiumCountryUSADevice Operating System My Question or Issue:A couple of weeks ago, my account lapsed, and I forgot to change my payment details due to changing my last name. Well, I signed back up, but the minutes I purchased for extra audioboo...
- Plan Premium Country USA Device Operating System My Question or Issue: A couple of weeks ago, my account lapsed, and I forgot to change my payment details due to changi...
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- 48 Views
- 0 replies
- 0 likes
- 48 Views
- 0 replies
- 0 likes
Superuser Contribution Nu mă lăsa să fac cont premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 53 Views
- 1 replies
- 0 likes
- 53 Views
- 1 replies
- 0 likes
free 3 months premium
PlanFree/PremiumCountrysaudi arabiaDeviceIphone 15 and pcOperating System(iOS 18, Windows 11) My Question or Issuei subscirbed to the free 3 months of premium and canceled thinking that it'll keep the subscription just cancel automatic payment. It al...
- Plan Free/Premium Country saudi arabia Device Iphone 15 and pc Operating System (iOS 18, Windows 11) My Question or Issue i subscirbed to the free 3 months of premium and canceled th...
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- Spotify Star
- 309 Views
- 3 replies
- 0 likes
- 309 Views
- 3 replies
- 0 likes
Extensive ads despite premium subscription
Since yesterday, every time I play a podcast for the first time in the morning (Android app), I’m getting ads. They seem to go on forever and can’t be skipped. After the third or fourth ad, I just closed and reopened the app to get rid of them. After...
- Since yesterday, every time I play a podcast for the first time in the morning (Android app), I’m getting ads. They seem to go on forever and can’t be skipped. After the third or fourth ad, I just cl...
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- Spotify Star
- 63 Views
- 1 replies
- 0 likes
- 63 Views
- 1 replies
- 0 likes
spotify premium not working
Planfree / individual free trialCountryUKDeviceiPhone 14Operating Systemios 18My Question or Issuelast night my mum and i tried doing the individual free trial for premium and we used paypal pay method. i’ve seen that paypal has been faulty in genera...
- Plan free / individual free trial Country UK Device iPhone 14 Operating System ios 18 My Question or Issue last night my mum and i tried doing the individual free trial for premium a...
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- Spotify Star
- 78 Views
- 1 replies
- 0 likes
- 78 Views
- 1 replies
- 0 likes
Superuser Contribution Plan will renewal at 1970-01-01?
I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
- I got a notification at the start of December saying payment for spotify premium failed and when I checked the renewal date it said "my plan will automatically renew on 1970-01-01"
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- Casual Listener
- 1468 Views
- 8 replies
- 0 likes
- 1468 Views
- 8 replies
- 0 likes
Superuser Contribution Spotify Premium
PlanFree/PremiumCountryU.S.Device(iPhone 14 Plus)Operating System(iOS 18.4.1) My Question or IssueI’m interested in the individual premium plan, but I have plans to move soon. If I use my current address, will I be able to change it after the fact? A...
- Plan Free/Premium Country U.S. Device (iPhone 14 Plus) Operating System (iOS 18.4.1) My Question or Issue I’m interested in the individual premium plan, but I have plans to move soon...
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- Moderator
- 82 Views
- 1 replies
- 0 likes
- 82 Views
- 1 replies
- 0 likes
two separate premium accounts merging to premium duo?
PlanPremium/ Premium Duo CountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMe and my partner have to separate Spotify premium accounts for years. We do ...
- Plan Premium/ Premium Duo Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Newbie
- 1330 Views
- 2 replies
- 0 likes
- 1330 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution UPI Autopay charged me but Spotify says payment failed
Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but this month, I got charged as usual, but the premium plan didn't activate, and...
- Plan Premium Country India Device Iqoo Neo 6 Operating System Android 14 My Question or Issue I set Autopay through Phonepe UPI since June, and it has been working fine but...
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- Newbie
- 855 Views
- 9 replies
- 0 likes
- 855 Views
- 9 replies
- 0 likes
Solved!!Superuser Contribution Duo Plan downgraded to free after wife abroad
PlanPremium for FamilyCountryArgentinaDeviceiPhone 15Operating SystemiOS 10 My Question or IssueUser Experience. About a week ago my wife went to visit Italy. Yesterday, I realized that our Duo plan was downgraded to free, although monthly payments a...
- Plan Premium for Family Country Argentina Device iPhone 15 Operating System iOS 10 My Question or Issue User Experience. About a week ago my wife went to visit Italy. Yesterday, I re...
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- Regular
- 443 Views
- 7 replies
- 0 likes
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Premium for Family
- 443 Views
- 7 replies
- 0 likes
Superuser Contribution Premium Family to Premium Duo
We currently have 3 members on the Premium Family and only 2 of us actively using Spotify. I would like to downgrade from Premium Family to Premium Duo. In order to do that, it will cancel the members on my Premium Family and then I will need to re-i...
- We currently have 3 members on the Premium Family and only 2 of us actively using Spotify. I would like to downgrade from Premium Family to Premium Duo. In order to do that, it will cance...
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- Moderator
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Missing features in Pakistan
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app.2. No lyrics: You can not swipe up on a playing song at all, so there is n...
- Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app. 2. No lyrics...
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- Casual Listener
- 27939 Views
- 39 replies
- 17 likes
- 27939 Views
- 39 replies
- 17 likes
Solved!! Annual Subscription - Why is it made so difficult or impossible?
I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expires, deletes my family setup and I have to setup all...
- I have been using Spotify Premium ever since it became available in India. In the previous years I remember it being hard to figure out how to pay annually or setup an auto-renew. Every year it expir...
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- Visitor
- 9346 Views
- 6 replies
- 1 likes
- 9346 Views
- 6 replies
- 1 likes
Solved!! Changing from premium to free do my playlists stay?
does anyone know…. if I currently have a premium plan but want to pause it for a while will all my playlists be deleted? Or will they stay and I’ll just have ads throughout??
- does anyone know…. if I currently have a premium plan but want to pause it for a while will all my playlists be deleted? Or will they stay and I’ll just have ads throughout??
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution Duo plan - Partner can't join my plan - we live at the same address
PlanPremiumCountryNetherlands Device(iPhone, macbookOperating System My Question or IssueI have just paid for a duo premium. my partner is trying to join, and we got a message saying 'we could not confirm that you live with the plan manager for this ...
- Plan Premium Country Netherlands Device (iPhone, macbook Operating System My Question or Issue I have just paid for a duo premium. my partner is trying to join, and we got a m...
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- Visitor
- 1636 Views
- 10 replies
- 0 likes
- 1636 Views
- 10 replies
- 0 likes
Solved!!Superuser Contribution Not able to pay with PaySafecard or DotPay
HelloMy name is Jacek and I am a Spotify user from Poland.I've been using the Premium version for over 2 years. I've always extended my subscription via internet transfer (no credit card, no paypal but przelewy24.pl / dotpay ). Unfortunately, today I...
- Hello My name is Jacek and I am a Spotify user from Poland. I've been using the Premium version for over 2 years. I've always extended my subscription via internet transfer (no credit card, no payp...
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- Visitor
- 9253 Views
- 24 replies
- 27 likes
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Subscription
- 9253 Views
- 24 replies
- 27 likes
Premium trial issues
PlanFreeCountryUnited StatesDeviceiPhone 13 My Question or Issuearound two or three weeks ago i signed up for the three months free premium trial on Spotify. it then the next day told me that i had a free 14 day trial of Spotify premium. my 14 day tr...
- Plan Free Country United States Device iPhone 13 My Question or Issue around two or three weeks ago i signed up for the three months free premium trial on Spotify. it then the next day...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution Duo account and invitee not getting premium benefits
PlanPremium DuoCountrySouth AfricaDeviceiPhone 15 proOperating SystemiOS 18 My Question or IssueIt’s been months now since i invited someone under my duo premium account, but they can’t access premium benefits after accepting. I was advised to remove...
- Plan Premium Duo Country South Africa Device iPhone 15 pro Operating System iOS 18 My Question or Issue It’s been months now since i invited someone under my duo premium account, but...
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- Moderator
- 610 Views
- 7 replies
- 0 likes
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AccountPremium
- 610 Views
- 7 replies
- 0 likes
Solved!!Superuser Contribution Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173918 Views
- 114 replies
- 12 likes
- 173918 Views
- 114 replies
- 12 likes