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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72396 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135725 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
76168 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260726 Views
156 replies
13 likes
Over the last three years Spotify has increased the Premium price every single year. This year's jump from 11.99 to 12.99 is almost a 10% increase, and in my opinion this is simply too much for a yearly raise.What makes it worst is that these price i...
Over the last three years Spotify has increased the Premium price every single year. This year's jump from 11.99 to 12.99 is almost a 10% increase, and in my opinion this is simply too much fo...
Regular
2136 Views
7 replies
13 likes
PlanPremiumCountrylibyaDeviceon all devices connected to my account laptop Google Tv android phoneOperating Systemandroid 15 windows 11 google tv My Question or Issuei can't find DJ at all
Plan Premium Country libya Device on all devices connected to my account laptop Google Tv android phone Operating System android 15 windows 11 google tv My Question or Issue i can't ...
Spotify Star
26 Views
1 replies
0 likes
I had a Hulu account with my Spotify Premium account. I saw a pop-up suggesting I sign up for Spotify Duo and finally took the plunge — I signed up for it and converted my partner from a non-user into a paying Spotify listener. Then I got an email sa...
I had a Hulu account with my Spotify Premium account. I saw a pop-up suggesting I sign up for Spotify Duo and finally took the plunge — I signed up for it and converted my partner from a non-user int...
Casual Listener
6982 Views
20 replies
6 likes
PlanPremium via ISP Deutsche TelekomCountryGermanyDevicePixel 8 and several amazon echo devicesScreenshotMy Question or IssueHi,I have premium since several years, booked via my ISP Deutsche Telekom. Everything is paid and I am logged in correctly.I ...
Plan Premium via ISP Deutsche Telekom Country Germany Device Pixel 8 and several amazon echo devices Screenshot My Question or Issue Hi, I have premium since several years, booked via my...
Casual Listener
64 Views
2 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and CountryPremium Family planDeviceSamsung Galaxy s24Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently ...
None of the below information is required. However, the more you provide the easier it will be for us to try and Country Premium Family plan Device Samsung Galaxy s24 Operating System (iO...
Visitor
1854 Views
7 replies
1 likes
Hello Spotify, Why am I still being charged for individual premium (can not access the individual premium account) when I have switched to duo months ago. I do not like the fact that you are ripping me off. Every month. I would like to get an explana...
Hello Spotify, Why am I still being charged for individual premium (can not access the individual premium account) when I have switched to duo months ago. I do not like the fact that you...
Moderator
103 Views
3 replies
0 likes
PlanInd./Premium CountryUSADevice(iPhone 12 mini )Operating System(iOS 26.2.1 My Question or IssueI just purchased an individual plan but meant to purchase the duo plan. Can I manage my subscription and upgrade by only paying the difference or will I...
Plan Ind./Premium Country USA Device (iPhone 12 mini ) Operating System (iOS 26.2.1 My Question or Issue I just purchased an individual plan but meant to purchase the duo plan....
Composer
37 Views
1 replies
0 likes
I got popup in the app saying: ''welcome back supscription 1 month free'' I clicked it away but now i cant find a way to get the deal
I got popup in the app saying: ''welcome back supscription 1 month free'' I clicked it away but now i cant find a way to get the deal
Casual Listener
4693 Views
6 replies
0 likes
I have tried to put in my debit card info multiple times and it won’t accept it even though all the information is right and I’ve called my bank and they can’t do anything. I’m getting annoyed and want it fixed. What can I do? I’m pretty sure it’s Sp...
I have tried to put in my debit card info multiple times and it won’t accept it even though all the information is right and I’ve called my bank and they can’t do anything. I’m getting annoyed and wa...
Visitor
16641 Views
12 replies
1 likes
PlanPlatinum PremiumCountryIndonesiaDeviceMotorola Edge 60 FusionOperating SystemAndroid 15 My Question or IssueHelp...i can't add members on platinum premium subs. It always show "there was a problems, try again" please help.
Plan Platinum Premium Country Indonesia Device Motorola Edge 60 Fusion Operating System Android 15 My Question or Issue Help...i can't add members on platinum premium subs. I...
Spotify Star
61 Views
1 replies
0 likes
You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating Syste...
You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. ...
Visitor
10112 Views
18 replies
1 likes
spotify charges the monthly fees on premium plan from nowhere, i didn't ask for the plan neither my credit card is listed on my saved cards so who authorise those charges?
spotify charges the monthly fees on premium plan from nowhere, i didn't ask for the plan neither my credit card is listed on my saved cards so who authorise those charges? ...
Visitor
29984 Views
20 replies
2 likes
Looks like it’s been quite a few years since this was discussed and it’s high time for Spotify to review offering a discount to seniors, particularly with the cost of living crisis and especially in the U.K. where Spotify is in any case twice the cos...
Looks like it’s been quite a few years since this was discussed and it’s high time for Spotify to review offering a discount to seniors, particularly with the cost of living crisis and especially in ...
Newbie
9635 Views
18 replies
8 likes
I have joined my partners duo plan, but will I keep getting charged for my premium subscription, or do I need to cancel this?
I have joined my partners duo plan, but will I keep getting charged for my premium subscription, or do I need to cancel this?
Casual Listener
1392 Views
4 replies
0 likes
PlanTrial PremiumCountryGermanyDeviceSamsung Galaxy A34 5G, Mac Mini November 2020 M1Operating SystemOne UI 7.0 (Android 15), macOS Sequoia 15.6 My Question or IssueWhen I click the button to subscribe to the addon, I get redirected to a page where o...
Plan Trial Premium Country Germany Device Samsung Galaxy A34 5G, Mac Mini November 2020 M1 Operating System One UI 7.0 (Android 15), macOS Sequoia 15.6 My Question or Issue When I cl...
Newbie
914 Views
5 replies
0 likes
So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them work. I don't know if it's because I have a android...
So I had to change my card due to fraudulent transactions, but because I changed my card I don't have the billing to my new card. I've tried a few different ways to change it online but none of them ...
Newbie
17783 Views
6 replies
0 likes
PlanPremiumCountryPakistanOperating SystemAndroid 16/PC My Question or Issue:It's 2026 now and yet no music videos or canvas for premium users in Pakistan.
Plan Premium Country Pakistan Operating System Android 16/PC My Question or Issue: It's 2026 now and yet no music videos or canvas for premium users in Pakistan.
Spotify Star
104 Views
1 replies
0 likes
I have a premium account and I have just logged in, in order to change the email on file, which is the same as the email I will need to use to access my Artist Account, and I don't want to create confusion. Once I logged in, I get a red flag saying P...
I have a premium account and I have just logged in, in order to change the email on file, which is the same as the email I will need to use to access my Artist Account, and I don't want to create con...
Spotify Star
83 Views
1 replies
0 likes
PlanPremium IndividualCountryUSADeviceSamsung Phone /Lenovo Laptop My Question or IssueI am trying to cancel an audiobook add on and keep running into a pop up that says, "Your plan information widget is unavailable, and we are working on it. Please ...
Plan Premium Individual Country USA Device Samsung Phone /Lenovo Laptop My Question or Issue I am trying to cancel an audiobook add on and keep running into a pop up that says, "Your p...
Moderator
60 Views
1 replies
0 likes
I have been paying for a premium family plan for YEARS even though we are only two people. I want to downgrade to a premium Duo plan, but my partner will lose her mind if all her playlists disappear. The help page says that when I switch from Family ...
I have been paying for a premium family plan for YEARS even though we are only two people. I want to downgrade to a premium Duo plan, but my partner will lose her mind if all her playlists disappear....
Moderator
844 Views
4 replies
0 likes
