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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67313 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132618 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68070 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251001 Views
154 replies
13 likes
Hi Spotify community, I was recently gifted a CAN$99.00 Spotify gift card for Christmas. When I scratched the card to access the PIN some of PIN itself actually scratched off leaving me with only a partially legible PIN. Is there any way I can redeem...
Hi Spotify community, I was recently gifted a CAN$99.00 Spotify gift card for Christmas. When I scratched the card to access the PIN some of PIN itself actually scratched off leaving me with...
8 Views
0 replies
0 likes
so I tried to click the link for free Spotify from opera but Spotify want some verification code. Spotify didn’t send me any verification code on email or on Spotify. Can someone help me?
so I tried to click the link for free Spotify from opera but Spotify want some verification code. Spotify didn’t send me any verification code on email or on Spotify. Can someone help me?
Visitor
5977 Views
5 replies
0 likes
Hi, why is it that lossless quality is not available in Nigeria yet? I have decided to not subscribe again until the lossless quality is available for us in Nigeria. I'm moving to apple music
Hi, why is it that lossless quality is not available in Nigeria yet? I have decided to not subscribe again until the lossless quality is available for us in Nigeria. I'm moving to apple music
Casual Listener
76 Views
2 replies
1 likes
PlanFree trying to move to Family PremiumCountryBrazilMy Question or IssueHere in Brazil I can ask to be charged for the premium fees on my internet provider invoice (Vivo) On the website there’s an instruction that i have to cancel my current family...
Plan Free trying to move to Family Premium Country Brazil My Question or Issue Here in Brazil I can ask to be charged for the premium fees on my internet provider invoice (Vivo) On the we...
Moderator
49 Views
2 replies
0 likes
PlanPremium DuoCountryAmerica Device(iPhone 14 pro)Operating System(iOS 17.5) My Question or IssueIf I remove someone from my premium duo, does it automatically remove their premium and place them on Spotify free? Also, does it notify them?
Plan Premium Duo Country America Device (iPhone 14 pro) Operating System (iOS 17.5) My Question or Issue If I remove someone from my premium duo, does it automatically ...
Visitor
1263 Views
2 replies
0 likes
Please help me I want to leave my friends plan and start my own
Please help me I want to leave my friends plan and start my own
Visitor
18981 Views
7 replies
0 likes
Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member from my Spotify Premium for family, will this person get notified? Thanks.
Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member ...
Visitor
14007 Views
9 replies
0 likes
PlanPremium DuoCountryUSA My Question or IssueI was previously enrolled Solo on a Premium Plan & was targeted with a 3 month trial for Audiobooks+ which I bought into. After enrolling, I was then targeted with a 3 month trial for Premium Duo. I decid...
Plan Premium Duo Country USA My Question or Issue I was previously enrolled Solo on a Premium Plan & was targeted with a 3 month trial for Audiobooks+ which I bought into. ...
Moderator
38 Views
1 replies
0 likes
How to pay for friend in platform?
How to pay for friend in platform?
Spotify Star
351 Views
1 replies
1 likes
I've been a Spotify Premium subscriber more or less consistently since 2015. This morning I opened the Spotify app and was greeted by a full screen advertisement for a new Dua Lipa single -- it was labeled as a "Sponsored recommendation".I pay Spotif...
I've been a Spotify Premium subscriber more or less consistently since 2015. This morning I opened the Spotify app and was greeted by a full screen advertisement for a new Dua Lipa single -- it was l...
Newbie
15429 Views
13 replies
7 likes
Good afternoon Spotify representatives. On December 19th, I purchased a Spotify package and paid the 21.53 soles they were charging. Since then, I haven't been able to listen to music because my account is no longer working. I was traveling and wante...
Good afternoon Spotify representatives. On December 19th, I purchased a Spotify package and paid the 21.53 soles they were charging. Since then, I haven't been able to listen to music because...
Moderator
198 Views
1 replies
0 likes
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narrative. Don't mix in any other songs no matter how ap...
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narra...
Visitor
883 Views
5 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and CountryPremium Family planDeviceSamsung Galaxy s24Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently ...
None of the below information is required. However, the more you provide the easier it will be for us to try and Country Premium Family plan Device Samsung Galaxy s24 Operating System (iO...
Visitor
834 Views
5 replies
1 likes
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spotify's UX unfriendly to high-paying family premium users who...
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spo...
42 Views
0 replies
0 likes
PlanFamily PremiumCountrySpain DeviceGoogle Pixel 4A, Macbook Pro 2020Operating SystemAndroid 11, MacOS Catalina My Question or IssueSince some weeks ago, I am receiving an error message saying that the payment with the credit card was not possible.I...
Plan Family Premium Country Spain Device Google Pixel 4A, Macbook Pro 2020 Operating System Android 11, MacOS Catalina My Question or Issue Since some weeks ago, I am receivi...
Newbie
1157 Views
6 replies
4 likes
Hi,I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users or accounts that haven’t had Premium for a while.Long-...
Hi, I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users o...
Newbie
240 Views
2 replies
1 likes
PlanPremiumCountryAustralia moving to Ireland My Question or IssueI am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription. I have a Wise card in order to have a card in Euros here in Irelan...
Plan Premium Country Australia moving to Ireland My Question or Issue I am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription...
Casual Listener
3021 Views
6 replies
2 likes
I got popup in the app saying: ''welcome back supscription 1 month free'' I clicked it away but now i cant find a way to get the deal
I got popup in the app saying: ''welcome back supscription 1 month free'' I clicked it away but now i cant find a way to get the deal
Moderator
4025 Views
5 replies
0 likes
I can't find this options, i can only find payment by card, pay pal or carrier
I can't find this options, i can only find payment by card, pay pal or carrier
Visitor
9144 Views
3 replies
0 likes
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
Visitor
9455 Views
36 replies
1 likes
