Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 92957 Views
- 57 replies
- 5 likes
- 92957 Views
- 57 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11730 Views
- 24 replies
- 2 likes
- 11730 Views
- 24 replies
- 2 likes
How to find and stop the subscription on my lost account?
I can't remember what email or phone number I used but I've tried all that I use to log back into the account all to no avail while it has kept subscribing till date since July, I can't find the account but my debit card is saved in it.
- I can't remember what email or phone number I used but I've tried all that I use to log back into the account all to no avail while it has kept subscribing till date since July, I can't find the acco...
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- 9 Views
- 0 replies
- 0 likes
- 9 Views
- 0 replies
- 0 likes
Erro quando o convidado coloca o endereço no plano duo.
Tenho o plano duo juntamente com a pessoa que mora comigo. Eu assinei e coloquei o nosso endereço e enviei o convite para a pessoa. Quando ele entra pelo convite e vai colocar o nosso endereço aparece que estamos em endereços diferentes e em outro pa...
- Tenho o plano duo juntamente com a pessoa que mora comigo. Eu assinei e coloquei o nosso endereço e enviei o convite para a pessoa. Quando ele entra pelo convite e vai colocar o nosso endereço aparec...
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- Casual Listener
- 311 Views
- 6 replies
- 0 likes
- 311 Views
- 6 replies
- 0 likes
My account went from member to free
My Question or IssueMy previous membership was in Google play and then suddenly the region did not match, I live in Japan and now the membership disappeared, I opened a personal membership for one year.
- My Question or Issue My previous membership was in Google play and then suddenly the region did not match, I live in Japan and now the membership disappeared, I opened a personal membership for one ...
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- Spotify Star
- 42 Views
- 1 replies
- 0 likes
- 42 Views
- 1 replies
- 0 likes
How do I get ad free podcasts
They suck. Pay then here MULtiple ads
- They suck. Pay then here MULtiple ads
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- 23 Views
- 0 replies
- 0 likes
- 23 Views
- 0 replies
- 0 likes
Je ne peux pas rejoindre mon abonnement famille
Quand je clique sur lien ça écrit :Vous ne pouvez pas rejoindre cet abonnementVous pouvez essayer de rejoindre l'abonnement d'une autre personne tous les 12 mois.
- Quand je clique sur lien ça écrit : Vous ne pouvez pas rejoindre cet abonnement Vous pouvez essayer de rejoindre l'abonnement d'une autre personne tous les 12 mois.
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- 26 Views
- 0 replies
- 0 likes
- 26 Views
- 0 replies
- 0 likes
I'd like to know why my payment couldn't process suddenly?
Nothing has changed with my billing, why was I removed?
- Nothing has changed with my billing, why was I removed?
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- 28 Views
- 0 replies
- 0 likes
- 28 Views
- 0 replies
- 0 likes
Possible to transfer credit over to another 'Plan Manager'?
I would like to upgrade to the 'Premium Duo' plan but my problem is that I have paid for an annual subscription. I only really listen to music and the other person will use it for audiobooks. It is my understanding that only the 'plan manager' can li...
- I would like to upgrade to the 'Premium Duo' plan but my problem is that I have paid for an annual subscription. I only really listen to music and the other person will use it for audiobooks. It is m...
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- Spotify Star
- 32 Views
- 1 replies
- 0 likes
- 32 Views
- 1 replies
- 0 likes
Spotify Subscription not getting removed from autopay google pay
HI teamI have removed or cancelled subcription of spotify from **bleep** account already but autpay in google pay still showing subcription and not getting removedplease help to remove asap
- HI team I have removed or cancelled subcription of spotify from **bleep** account already but autpay in google pay still showing subcription and not getting removed please help to remove...
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- 31 Views
- 0 replies
- 0 likes
- 31 Views
- 0 replies
- 0 likes
Premium subscription price increase
PlanPremium IndividualCountryCanadaMy Question or IssueI was recently notified that the price for my premium plan will soon increase. This is ridiculous and greedy - Spotify is already making record profits. If I don’t get a better offer, Spotify wil...
- Plan Premium Individual Country Canada My Question or Issue I was recently notified that the price for my premium plan will soon increase. This is ridiculous and greedy - Spotify is already maki...
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- 40 Views
- 0 replies
- 0 likes
- 40 Views
- 0 replies
- 0 likes
Superuser Contribution دفعت الفلوس والاشتراك لسه علدي
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nbs...
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- Moderator
- 59 Views
- 1 replies
- 0 likes
- 59 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Premium Duo but still getting ads
Plan: PremiumCountry: The Netherlands Device: OneNote Plus + MSI GF65 10SDR-1250NLOperating System: Android 11 + Windows 10 Home (tried the app + web player) My Question or IssueI share a Premium Duo account with my fiancee but I am still getting ads...
- Plan: Premium Country: The Netherlands Device: OneNote Plus + MSI GF65 10SDR-1250NL Operating System: Android 11 + Windows 10 Home (tried the app + web player) My Q...
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- Visitor
- 9789 Views
- 15 replies
- 1 likes
- 9789 Views
- 15 replies
- 1 likes
Saying I'm not eligible for student premium three months even though i'm accredited?
PlanFree/PremiumCountryPakistanDeviceiPhone 15 My Question or IssueI verfiied myself as a student a few days ago. Today, when I was about to apply for the student premium, I saw that the offer was now available for three months. when i tried to subsc...
- Plan Free/Premium Country Pakistan Device iPhone 15 My Question or Issue I verfiied myself as a student a few days ago. Today, when I was about to apply for the student premium, I saw ...
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- Spotify Star
- 101 Views
- 3 replies
- 0 likes
- 101 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify charged me and closed my account an hour later
I was charged for my Duo account, and an hour later, the account was closed down. I received an email stating that they suspect we don't live in the country we subscribed from — which isn't true, as we've been living here for the past three years. No...
- I was charged for my Duo account, and an hour later, the account was closed down. I received an email stating that they suspect we don't live in the country we subscribed from — which isn't true, as ...
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- Casual Listener
- 93 Views
- 3 replies
- 1 likes
- 93 Views
- 3 replies
- 1 likes
Superuser Contribution plan information widget unavailable
PlanDuo PremiumCountryPhilippinesDevice(iPhone 8 11)Operating System(iOS 17) My Question or IssueBasically I already purchased the Duo premium. As I was going to input my address, the app suddenly stopped working so I had to close it. But when I open...
- Plan Duo Premium Country Philippines Device (iPhone 8 11) Operating System (iOS 17) My Question or Issue Basically I already purchased the Duo premium. As I was going to input my add...
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- Moderator
- 1154 Views
- 26 replies
- 4 likes
- 1154 Views
- 26 replies
- 4 likes
Superuser Contribution Spotify charged me twice. Has anyone had to go through this too?
I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
- I was charged twice this month for my subscription, but Spotify does not provide direct customer support. Who can I talk with about this? Anyone knows?
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- Not applicable
- 4022 Views
- 26 replies
- 1 likes
- 4022 Views
- 26 replies
- 1 likes
Superuser Contribution No option to join Family premium plan
Hi,I'm trying to add myself to Family Premium plan. I tried on different devices, with/without incognito mode and from different ISP, but still it says that "Sorry, something went wrong." I got Logs from browser when it happens and it seems that ther...
- Hi, I'm trying to add myself to Family Premium plan. I tried on different devices, with/without incognito mode and from different ISP, but still it says that "Sorry, something went wrong." I got Log...
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- Not applicable
- 417 Views
- 5 replies
- 0 likes
- 417 Views
- 5 replies
- 0 likes
Superuser Contribution Help adding person to duo plan?
My husband and I both had separate accounts previously that we want to combine in a Spotify duo subscription. I can send him the invite and he enters the address exactly as it appears on the account but it always says there is an error so he can’t be...
- My husband and I both had separate accounts previously that we want to combine in a Spotify duo subscription. I can send him the invite and he enters the address exactly as it appears on the account ...
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- Moderator
- 4147 Views
- 8 replies
- 0 likes
- 4147 Views
- 8 replies
- 0 likes
can I install spotify on multiple devices
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Casual Listener
- 163 Views
- 3 replies
- 2 likes
- 163 Views
- 3 replies
- 2 likes
Superuser Contribution GCash payments keep failing
It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
- It seems that the issue of 28-9 with processing Gcash payments is not resolved yet. I have enough funds but still get an error that Spotify is unable to process the payment.
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- Not applicable
- 1145 Views
- 17 replies
- 1 likes
- 1145 Views
- 17 replies
- 1 likes
Spotify subscription gift for boyfriend’s birthday
PlanPremium CountryBulgaria My Question or IssueHello, I’m interested in gifting my boyfriend a Spotify Premium subscription for his birthday. I’ve been really happy with the service and would love for him to enjoy it too. We are based in Sofia, Bulg...
- Plan Premium Country Bulgaria My Question or Issue Hello, I’m interested in gifting my boyfriend a Spotify Premium subscription for his birthday. I’ve been really happy ...
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- Spotify Star
- 71 Views
- 1 replies
- 0 likes
- 71 Views
- 1 replies
- 0 likes