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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi anyone can help me I change the code on the page but in the app my account still saying if I want to join to premium again.. what can I do pls help
I have the student discount Spotify premium, but I still have limited skips?? When I "run out" it says "you've discovered a premium feature! Start your free trial to unlock it." If I'm paying, and I already have premium I should not "run out" of skip...
Hi,I have enrolled yesterday to the family premium and I am not being able to use it as a premium person; My app is still not letting me skip songs and some other feautures. I have already did every solution I have found on the web and still the same...
My bank account shows that I'm being charged with students spotify offer but I'm still not subscribed.
With Spotify Premiem, are you able to SEARCH, offline? I realize you can download your songs to listen when you're offline but I'm thinking if im out w/o wi-fi and I want to look up a new play list I haven't downloaded before?Thanks in adance.
Me descuentas todos los meses y sigo siendo free. 1123277791
I just noticed on my bank statement that I was being charged twice for Spotify. Once on ITunes for 12.99$ and once on Spotify for 9.99$ I called iTunes and canceled my subscription through them. They also reimbursed me for the last two months. Who do...
Chaque mois ,On me facture 9,99€ alors que je veut rien acheter et d'ailleurs je comprend pas ce que se que sa Achete car c'est meme pas le premium et je sais pas comment l'enlever
I just upgraded to premium and how is this not even a function yet? Especially when driving in the car, I'd love to be able to just click back easily and re-listen to a song or listen to a previous song. This seems very short-sighted and I'm pretty d...
Hey, i bought premium yesterday and wanted to use it in train offline. Then i wasn't able to shuffle my offline music or let them play automatically. What can I do?
Hola,Intento pagar con un **bleep** de Paysafecard pero al momento de aceptar la forma de pago y las condiciones del contrato de usuario final, me direcciona a una pagina que dice:Petición InválidaDesafortunadamente no hemos sido capaces de procesar ...
hi, I have been tryong to log onto the spotify app on my mobile phone but it keeps logging into my girlfriedns facebook account so we cant use it at the same time. we both have seperate accounts. I have tried to log out on the desktop app but its not...
Hello, I don't know what to do. I first payed with my phone for a couple months then like 3 or 2 weeks ago i bought a Gift Card and Used it at my computer for the same account. It said you're Spotify payment was succesfull and at my phone it said you...
My Spotify has decided to cancel my payment through my phone number and now when I try to re do it it says please enter a valid phone number and I've tried entering it all sorts of ways, help please as it ends soon
I purchased the 3 months for 99 cents and than later that day told my sister. She wanted it and we decided it would be easiest to use one card. We did and it said she was on the 3 month deal. Well later, I found I was charged $10.66, twice. I contact...
I have a spotify Premium acc. But if i open the app it shows me that i only have a free acc.
I have an account and trying the log in appear a window with write "you can only use Spotify abroad for 14 days" this is not possible because I use Spotify from some months. How can I do?
I was billed at full rate instead of half of it with a student account, any thoughts on what to do?
Hello. My Premium service ended so I decided to pay by cash yesterday (March 28). I went to the nearest M Lhuillier branch and paid for 3 months worth of Premium. My account still registers as "Free" Can anyone please help me with this issue? Thank y...
Don't know the username/pw as the email was wrong. Can't log in. Need to cancel subscription and don't want to have to cancel the credit card. Also, these methods of communication for a large company are ridiculous. I would prefer to just shoot you p...