Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41779 Views
- 19 replies
- 1 likes
- 41779 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5291 Views
- 23 replies
- 2 likes
- 5291 Views
- 23 replies
- 2 likes
Superuser Contribution Thailand change payment method
Hello, I currently am on my Spotify Premium trial using a French account, but would like to switch to a Thai payment method and account, as this is where I now live. However when I put in my card details (twice after having had the platform change to...
- Hello, I currently am on my Spotify Premium trial using a French account, but would like to switch to a Thai payment method and account, as this is where I now live. However when I put in my card det...
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- Casual Listener
- 338 Views
- 2 replies
- 0 likes
- 338 Views
- 2 replies
- 0 likes
Money being collected, no premium subscription
I have a problematic Spotify account. Each month, Apple collects my Spotify subscription money from my iTunes ID. I know this payment method is no longer offered for new customers, but I am not a new customer. But Spotify Premium hasn't worked for me...
- I have a problematic Spotify account. Each month, Apple collects my Spotify subscription money from my iTunes ID. I know this payment method is no longer offered for new customers, but I am not a new...
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- 111 Views
- 0 replies
- 0 likes
- 111 Views
- 0 replies
- 0 likes
Student account not activated
Hey,I went through the process of signing up for a student discount but it would not recognise my college so I assumed I was not registered, but when I check my bank acccount I see I have been charged for the month & I still have no access. How could...
- Hey, I went through the process of signing up for a student discount but it would not recognise my college so I assumed I was not registered, but when I check my bank acccount I see I have...
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
From premium to family, how do I know I won't get charged!?
I had Spotify premium for €9.99 a month and I just accepted an offer to go onto a family one, how do I know my old subscription had been cancelled!? Hellllp
- I had Spotify premium for €9.99 a month and I just accepted an offer to go onto a family one, how do I know my old subscription had been cancelled!? Hellllp
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- Spotify Star
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
spotify and headspace for £4.99 for 12 months
I wanted to sign up for this offer student spotify and headspace for £4.99 a month for 12 months but when I click on it it goes up to £9.99 for three months only. Confused, https://www.spotify.com/uk/headspace/student/
- I wanted to sign up for this offer student spotify and headspace for £4.99 a month for 12 months but when I click on it it goes up to £9.99 for three months only. Confused, https://www.spotify.com/uk...
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- 265 Views
- 0 replies
- 0 likes
- 265 Views
- 0 replies
- 0 likes
Student Discount
Hi,I tried to get Premium account as a student and the bill showed me 5 Euro to pay but as soon as I have entered my banking info it reduced normal payment from my account. I want to know the reason for it.
- Hi, I tried to get Premium account as a student and the bill showed me 5 Euro to pay but as soon as I have entered my banking info it reduced normal payment from my account. I want to know the ...
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- Not applicable
- 124 Views
- 1 replies
- 0 likes
- 124 Views
- 1 replies
- 0 likes
No puedo pagar Spotify premium
Tengo un mes intentando pagar con diferentes tarjetas de crédito y no puedo, es realmente desesperante por favor ayuda!!!!!
- Tengo un mes intentando pagar con diferentes tarjetas de crédito y no puedo, es realmente desesperante por favor ayuda!!!!!
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- Community Legend
- 646 Views
- 1 replies
- 0 likes
- 646 Views
- 1 replies
- 0 likes
Canceling subscription
I can’t find the cancel subscription anywhere , just says premium n it doesn’t show a receipt but I was charged $9.99
- I can’t find the cancel subscription anywhere , just says premium n it doesn’t show a receipt but I was charged $9.99
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- Newbie
- 297 Views
- 2 replies
- 0 likes
- 297 Views
- 2 replies
- 0 likes
Charged twice.
I've noticed I've been charged twice each month for the last at least 9 months for premium. How do I get in touch with someone to resolve this?
- I've noticed I've been charged twice each month for the last at least 9 months for premium. How do I get in touch with someone to resolve this?
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
premium gone wrong
I wanted to get spotify premium for students but it says I have to be going to university or college. I typed in my moms credit card information and cancelled everything that needed to be cancelled since I am a high school student and didnt qualify f...
- I wanted to get spotify premium for students but it says I have to be going to university or college. I typed in my moms credit card information and cancelled everything that needed to be cancelled s...
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- Spotify Star
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Student discount for international students?
I'm an international student (from Germany) studying in the US. So clearly I thought I would qualify for the student discount. I signed up, everything went well but when trying to pay with my visa card it says: "It looks like you're using a card issu...
- I'm an international student (from Germany) studying in the US. So clearly I thought I would qualify for the student discount. I signed up, everything went well but when trying to pay with my v...
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- Spotify Star
- 404 Views
- 3 replies
- 0 likes
- 404 Views
- 3 replies
- 0 likes
My daily mixes are gone !!!
Hi After I change my account location from USA to Thailandand update the account to a premium oneall my beloved Daily Mixes are disappear. Is there anyway I can bring them back ? please help, thanks
- Hi After I change my account location from USA to Thailand and update the account to a premium one all my beloved Daily Mixes are disappear. Is there anyway I can bring them back ...
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- Casual Listener
- 421 Views
- 4 replies
- 3 likes
- 421 Views
- 4 replies
- 3 likes
pagamentos
estou tentanto assinar Spotify premium mas sempre que finalizo aparece que meu cartão não está em um dia bom.Obs: ja tentei em 4 cartões diferentes, e ja tentei criar outra conta. e mesmo assim não vai! quero uma solução
- estou tentanto assinar Spotify premium mas sempre que finalizo aparece que meu cartão não está em um dia bom. Obs: ja tentei em 4 cartões diferentes, e ja tentei criar outra conta. e mesmo assim não...
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- Spotify Star
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Solved!! Paguei boleto,mas não liberaram o premium
Oi, paguei o boleto mas nao liberaram o premium. Quantos dia leva para fazerem a liberação?
- Oi, paguei o boleto mas nao liberaram o premium. Quantos dia leva para fazerem a liberação?
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- Spotify Star
- 277 Views
- 3 replies
- 0 likes
- 277 Views
- 3 replies
- 0 likes
Over billed for Spotify Family subscription
Upon looking to update my payment details for renewal of my Spotify Family subscription ending in September I discovered I've been billed $14. 99 for almost a year in addition to my one time yearly fee in September 2016. Please explain and correct. T...
- Upon looking to update my payment details for renewal of my Spotify Family subscription ending in September I discovered I've been billed $14. 99 for almost a year in addition to my one time yearly f...
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Solved!! Still charged for Spotify premium even with a promotional offer
I upgraded my phone line to a business account with sprint. They told me all of the phones on my service will get Spotify premium. I have not received that nor do I have any clue how to cancel being charged for premium.
- I upgraded my phone line to a business account with sprint. They told me all of the phones on my service will get Spotify premium. I have not received that nor do I have any clue how to cancel being ...
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- Community Legend
- 333 Views
- 2 replies
- 1 likes
- 333 Views
- 2 replies
- 1 likes
Has Student Discount, but paying full price
I had to update my debit card this past week on my Spotify account, and I was charged the $9.99+tax and not the $4.99+tax student discount I supposedly have. I cannot figure out how to fix this because when I click on student premium it says I alread...
- I had to update my debit card this past week on my Spotify account, and I was charged the $9.99+tax and not the $4.99+tax student discount I supposedly have. I cannot figure out how to fix this becau...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Solved!! Student premium account
Hello -- I want to update my credit card information, but everytime I attempt to do so, the site tries to verify me as a student, which I am no longer? Thanks.
- Hello -- I want to update my credit card information, but everytime I attempt to do so, the site tries to verify me as a student, which I am no longer? Thanks.
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- Casual Listener
- 218 Views
- 2 replies
- 0 likes
- 218 Views
- 2 replies
- 0 likes
Solved!! Change Payment Method
I have a premium subscribtion and I want to change my debit card that I use for payments but it asks me to confirm I am a student. I am not a student so I don't know what to do.
- I have a premium subscribtion and I want to change my debit card that I use for payments but it asks me to confirm I am a student. I am not a student so I don't know what to do.
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Refund for spotify
How do I get my refund for spotify if I haven't used it yet and it automatically charged my card?
- How do I get my refund for spotify if I haven't used it yet and it automatically charged my card?
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes