Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42004 Views
- 19 replies
- 1 likes
- 42004 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5340 Views
- 23 replies
- 2 likes
- 5340 Views
- 23 replies
- 2 likes
Student Subscription
Hey spotify! I am trying to sign up for spotify student subscription, but you do not offer a highschool option. I am a junior in Highschool, and I would like the subscription. Is there any way to somehow still get the student subscription? Thanks!
- Hey spotify! I am trying to sign up for spotify student subscription, but you do not offer a highschool option. I am a junior in Highschool, and I would like the subscription. Is there any way to som...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Recargo
Me tienen retenido 200 pesos cuando me lo reembolsan???
- Me tienen retenido 200 pesos cuando me lo reembolsan???
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- 112 Views
- 0 replies
- 0 likes
- 112 Views
- 0 replies
- 0 likes
2nn premium
I had forgotten my password and I used my same billing info will I get charged 2 times a month?
- I had forgotten my password and I used my same billing info will I get charged 2 times a month?
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- 99 Views
- 0 replies
- 0 likes
- 99 Views
- 0 replies
- 0 likes
Changed my payment details 2 months ago but subscription is still charged to my old card!
I used to have Spotify Student account that would be charged to my debit card. Two months ago, I changed my payment method to my Capital One Quicksilver card. I didn't check my credit card bill, but on the Spotify website, it looked like it went thro...
- I used to have Spotify Student account that would be charged to my debit card. Two months ago, I changed my payment method to my Capital One Quicksilver card. I didn't check my credit card bill, but ...
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
family subscription
HiSo i was on a family plan and living in canda and everything was sweet. Ive since moved to nz for work and now cant access my account? how do i get that back as im paying the fee but cant listent to music?
- Hi So i was on a family plan and living in canda and everything was sweet. Ive since moved to nz for work and now cant access my account? how do i get that back as im paying the fee but can...
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- Casual Listener
- 374 Views
- 4 replies
- 0 likes
- 374 Views
- 4 replies
- 0 likes
Solved!! do i lose playlists ?
Do I lose my playlists when I switch bacck to free spotify from the 3moth 99 cent promotion?
- Do I lose my playlists when I switch bacck to free spotify from the 3moth 99 cent promotion?
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- Not applicable
- 260 Views
- 3 replies
- 0 likes
- 260 Views
- 3 replies
- 0 likes
Superuser Contribution Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha
Hola! Quiero hacer el pago de mi cuenta premium y me sale esa leyenda, y lo mismo me dice con cualquier tarjeta.. quisiera alguna solución
- Hola! Quiero hacer el pago de mi cuenta premium y me sale esa leyenda, y lo mismo me dice con cualquier tarjeta.. quisiera alguna solución
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- Roadie
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Superuser Contribution Charged two times but didnt get the premium.
Hey, i registered for student account and its verified. When i charged for 1st time, i didnt get my premium acc. I tried 2nd time; i got charged as much as student acc cost but again, i didnt get my premium. I need help. U can see my invoice on attac...
- Hey, i registered for student account and its verified. When i charged for 1st time, i didnt get my premium acc. I tried 2nd time; i got charged as much as student acc cost but again, i didnt get my ...
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- Roadie
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes
Error al iniciar sesion
Al registrarme me sale un anuncioanuncio,Es algo temporal o hay algún error solo conmigo?
- Al registrarme me sale un anuncioanuncio, Es algo temporal o hay algún error solo conmigo?
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Solved!!Superuser Contribution Premium for Family
I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads and spins. I nerver reasch the page where I can enter the ...
- I'v got an email from My dad with an invitationer to family premium. Oc fot a come and there is a code that i Will use. The problem is that when i push "accept invitation" The page just loads an...
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- Regular
- 277 Views
- 2 replies
- 0 likes
- 277 Views
- 2 replies
- 0 likes
My card won't go through for the student discount!
Hello,My name's Bethany Daniels and I've been using Spotify premium for over a year now and I love it, but I just started classes at a community college and wanted to switch to Spotify premuim for students to save $5, but it won't let my card go thro...
- Hello, My name's Bethany Daniels and I've been using Spotify premium for over a year now and I love it, but I just started classes at a community college and wanted to switch to Spotify premuim for ...
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- Newbie
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Didnt get my giftcode but Spotify took money
Hi. I bought a giftcode and mailed it to my mail, one month, this sunday 17th september. I did never recieved Any code but sPotify took 99 sek from me. How do i reclaim my money? I contacted support mail twice but no answer.
- Hi. I bought a giftcode and mailed it to my mail, one month, this sunday 17th september. I did never recieved Any code but sPotify took 99 sek from me. How do i reclaim my money? I contacted support ...
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- Roadie
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Superuser Contribution family premium account
I'm a family account administrator, but I can not get anyone else in, even with space on the list. And at the time of confirming another name appears as the owner of my address, and not me.
- I'm a family account administrator, but I can not get anyone else in, even with space on the list. And at the time of confirming another name appears as the owner of my address, and not me.
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- Roadie
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution BAJA DE PLAN PREMIUM
Buenas noches, me afilie al plan premium el 17/09 y me dieron de baja el 20/09 sin notificación alguna. Se cambió automáticamente al plan Free. Podrían ayudarme con este problema ya que ya me realizaron el débito del plan y no cuento el plan premium....
- Buenas noches, me afilie al plan premium el 17/09 y me dieron de baja el 20/09 sin notificación alguna. Se cambió automáticamente al plan Free. Podrían ayudarme con este problema ya que ya me realiza...
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- Roadie
- 297 Views
- 1 replies
- 0 likes
- 297 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro doble
Se hicieron dos cargos a mi cuenta de $99 cuando tengo 3 meses gratis y se supone que el cargo lo harían en octubre 20
- Se hicieron dos cargos a mi cuenta de $99 cuando tengo 3 meses gratis y se supone que el cargo lo harían en octubre 20
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- Roadie
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Superuser Contribution Infuriated subscriber
I've been paying for premium Spotify for almost a year, but I haven't been able to use it in 3 months! That's 45 dollars you people have taken from me, and I've "chatted" with support 3 times so far. I truly don't understand. I WANT to keep using Spo...
- I've been paying for premium Spotify for almost a year, but I haven't been able to use it in 3 months! That's 45 dollars you people have taken from me, and I've "chatted" with support 3 times so far....
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- Roadie
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
I was charged three times
Hi, I was charged three times on 18th semptember 2017 and I'd like this problem to be solved, Who can I dress to, thanks in advance.
- Hi, I was charged three times on 18th semptember 2017 and I'd like this problem to be solved, Who can I dress to, thanks in advance.
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- Community Legend
- 271 Views
- 3 replies
- 0 likes
- 271 Views
- 3 replies
- 0 likes
Family invitation
Hi..I hope someone can help me. I'm haveing trouble with activating my family account.Before I can invite my family-members, I have to enter my personal infos, suchs as my name and address but entered correctly it says "Oops something went wrong, ple...
- Hi.. I hope someone can help me. I'm haveing trouble with activating my family account. Before I can invite my family-members, I have to enter my personal infos, suchs as my name and address but en...
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- Newbie
- 425 Views
- 2 replies
- 0 likes
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adressfamliy accounttyping
- 425 Views
- 2 replies
- 0 likes
Estoy suscrito a Premium y quiero cambiar a Familiar
Hace unos meses contraté el plan Premium por $9.00MXN durante 3 meses y luego planeaba cambiar a Premium FamiliarSe me pasó la fecha de pago y me hicieron el cargo de $99.00MXN.Quiero cambiar a Premium Familiar pero un faltan dos semanas aproximadame...
- Hace unos meses contraté el plan Premium por $9.00MXN durante 3 meses y luego planeaba cambiar a Premium Familiar Se me pasó la fecha de pago y me hicieron el cargo de $99.00MXN. Quiero cambiar a P...
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
Premium problem
I started the 30 day trial on September 23rd and it said that after September 30th I will be charged, why will I be charged when it is a 30 day trial for free? I also did not get an email of the reciept.
- I started the 30 day trial on September 23rd and it said that after September 30th I will be charged, why will I be charged when it is a 30 day trial for free? I also did not get an email of the reci...
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- Community Legend
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes