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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48582 Views
  • 21 replies
  • 4 likes
  • 48582 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30038 Views
  • 19 replies
  • 2 likes
  • 30038 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20970 Views
  • 6 replies
  • 1 likes
  • 20970 Views
  • 6 replies
  • 1 likes

Premium

Hola, compre el 17 de junio la opción premium y desde anoche de repente me aparece gratis la cuenta, ya la cerré y volví a actualizar y sigue igual, que hago? Todo lo estoy haciendo desde mi iOS

  • Newbie
  • Hola, compre el 17 de junio la opción premium y desde anoche de repente me aparece gratis la cuenta, ya la cerré y volví a actualizar y sigue igual, que hago? Todo lo estoy haciendo desde mi iOS
  • osornios
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Premium
  • 92 Views
  • 1 replies
  • 0 likes

I pay the Premium but it isn´t working

Hi,I pay for the premium service each month. Since this morning my account will not let me use the premium service on my devices. I have logged out and back in again using both my email and usernames to no avail. I have checked that I have paid for t...

  • Newbie
  • Hi, I pay for the premium service each month. Since this morning my account will not let me use the premium service on my devices. I have logged out and back in again using both my email and usern...
  • cadmielp
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

CHARGING ME TWICE A MONTH AND SUPPORT TEAM NOT HELPING

Spotifiy has recently been charging me twice a month and the support team is not being helpful. I have read all the forums, but I am still being billed twice so it is not useful. I have seen other people's posts about the same exact issue, but no one...

  • Newbie
  • Spotifiy has recently been charging me twice a month and the support team is not being helpful. I have read all the forums, but I am still being billed twice so it is not useful. I have seen other pe...
  • feelikeastrangr
  • Community Legend
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Köpt redeem kod, funkar icke, gått 3 dagar

  • Casual Listener
  • Köpt redeem kod, funkar icke, gått 3 dagar
  • cmackz
  • Casual Listener
  • 78 Views
  • 2 replies
  • 0 likes
  • 78 Views
  • 2 replies
  • 0 likes

Problem with account

A few days ago I wanted to get the student account, I added my card but the page got stuck however, I was charged the card but I do not have Spotify for students.

  • Newbie
  • A few days ago I wanted to get the student account, I added my card but the page got stuck however, I was charged the card but I do not have Spotify for students.
  • feelikeastrangr
  • Community Legend
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution number of members

Hey there. Please I need your advice... When I created Family Premium for us I could add 6 members (me and 5 other accounts), but now I can only add 5 members (me and 4 other accounts)... So please can you tell me where is problem?Thank you for answe...

  • Newbie
  • Hey there. Please I need your advice... When I created Family Premium for us I could add 6 members (me and 5 other accounts), but now I can only add 5 members (me and 4 other accounts)... So please c...
  • Alfredo
  • Roadie
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pay but it didn't work

I'm paying 0.99₺ and it always throws me back to paying screen. After a little time it gives my money back. My account is new and it's my first time buying premium.

  • Newbie
  • I'm paying 0.99 ₺ and it always throws me back to paying screen. After a little time it gives my money back. My account is new and it's my first time buying premium.
  • Alfredo
  • Roadie
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Insufficient

I am trying the promo 129 for 3 months. It'll be my first time to use it and I think that made me eligible for the promo. Anyways, I reload 130 pesos to register but whenever I entered the pin in mobile payments, it'll say the prepaid is insufficient...

  • Newbie
  • I am trying the promo 129 for 3 months. It'll be my first time to use it and I think that made me eligible for the promo. Anyways, I reload 130 pesos to register but whenever I entered the pin in mob...
  • Alfredo
  • Roadie
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problème d obtention de Spotify premium avec Bouygues

Bonjour, je possède le bonus spotify premium avec Bouygues Telecom mais cela me donne accès à un compte classique et non un compte premium. Je ne parviens pas à activer le bonus. J'ai souscrit ce bonus avant la fin de vos accords avec Bouygues et il ...

  • Casual Listener
  • Bonjour, je possède le bonus spotify premium avec Bouygues Telecom mais cela me donne accès à un compte classique et non un compte premium. Je ne parviens pas à activer le bonus. J'ai souscrit ce bon...
  • Alfredo
  • Roadie
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution moving from Itunes Premium to Family Plan

I have cancelled my Itunes subscription via my phone but it shows it is active till June 23rd. I am trying to change to Spotify Family and I keep getting an error I can't do it wiht my current subscription. Do I have to wait till June 23rd for my Itu...

  • Newbie
  • I have cancelled my Itunes subscription via my phone but it shows it is active till June 23rd.  I am trying to change to Spotify Family and I keep getting an error I can't do it wiht my current ...
  • Alfredo
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Premium

Started premium for students 3 days ago... Now is not working!!!!!!

  • Regular
  • Started premium for students 3 days ago... Now is not working!!!!!!
  • ilsemontr
  • Regular
  • 73 Views
  • 3 replies
  • 0 likes
  • 73 Views
  • 3 replies
  • 0 likes

Superuser Contribution For students

How long will it take for the to send me an email that theyve accepted my spotifypremiun for students request???

  • Regular
  • How long will it take for the to send me an email that theyve accepted my spotifypremiun for students request???
  • ilsemontr
  • Regular
  • 123 Views
  • 2 replies
  • 0 likes
  • 123 Views
  • 2 replies
  • 0 likes

Superuser Contribution Started by mistake account

Hi!When I started a family account I did it in my sons name.Whwn I discoverd it I ended his and started my own in same day.Spotify had allready taken money from my bank so I have paid two times.Can I get my money back even if it is 2 different accoun...

  • Newbie
  • Hi! When I started a family account I did it in my sons name. Whwn I discoverd it I ended his and started my own in same day. Spotify had allready taken money from my bank so I have paid two times...
  • Alfredo
  • Roadie
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

I have tried multiple times to buy Spotify Premium

I tried like 10+ times to buy spotify premium while its 99 cents for 3 months and when I finish paying it just takes me back to the page where you had the payment options. I checked Paypal and I haven't been charged for it either. I have no idea what...

  • Casual Listener
  • I tried like 10+ times to buy spotify premium while its 99 cents for 3 months and when I finish paying it just takes me back to the page where you had the payment options. I checked Paypal and I have...
  • cromine
  • Casual Listener
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Premium not working

Been billed and charged for premium at 99p for three months and thereafter £9.99 from September but still getting ads and it says free. I've tried logging off and on so many times I've lost count! Help!!

  • Newbie
  • Been billed and charged for premium at 99p for three months and thereafter £9.99 from September but still getting ads and it says free. I've tried logging off and on so many times I've lost count! He...
  • 50 Views
  • 0 replies
  • 0 likes
  • 50 Views
  • 0 replies
  • 0 likes

Superuser Contribution Abbonamento premium

Ho sottoscritto l'abbonamento ma mi fa ancora sentire le pubblicità! Come mai!?

  • Newbie
  • Ho sottoscritto l'abbonamento ma mi fa ancora sentire le pubblicità! Come mai!?
  • Alfredo
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Solved!! Impossible to pay to suscribe Premium

Good morning, I am a new user, and i want to suscribe becoming premium user. It appears the offer 0,99 € 3 months.But when i try to pay it, appears one message like this. I am a new user, so it is impossible me to had another special offer...Please ,...

  • Regular
  • Good morning,   I am a new user, and i want to suscribe becoming premium user. It appears the offer 0,99 € 3 months.But when i try to pay it, appears one message like this.   I am a new...
  • Bittencourt
  • Spotify Star
  • 395 Views
  • 21 replies
  • 0 likes
  • 395 Views
  • 21 replies
  • 0 likes

Superuser Contribution Unsubcribe Premium that came with Fido account

I have 6-month free trial of Premium Spotify when I opened a new mobile phone account with Fido (Mobile phone company). Now, I don't want to continue and want to unsubscribe it before the end of the free trial period, but I can not unsubscribe it. I ...

  • Newbie
  • I have 6-month free trial of Premium Spotify when I opened a new mobile phone account with Fido (Mobile phone company). Now, I don't want to continue and want to unsubscribe it before the end of...
  • Alfredo
  • Roadie
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Solved!! Premium for family.

I'm trying to manage my family account but every time I try it keeps on saying 'Oops! Something went wrong, please try again.' My family subscription only has 4 members, I included and since the 5th spot wasn't being used by anyone I decided to take ...

  • Newbie
  • I'm trying to manage my family account but every time I try it keeps on saying ' Oops! Something went wrong, please try again.'  My family subscription only has 4 members, I  included an...
  • oalexrivas
  • Regular
  • 308 Views
  • 6 replies
  • 5 likes
  • 308 Views
  • 6 replies
  • 5 likes

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