Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42007 Views
- 19 replies
- 1 likes
- 42007 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5341 Views
- 23 replies
- 2 likes
- 5341 Views
- 23 replies
- 2 likes
Payments
I recently lost my card linked to my account. However they charged my work card. Im hoping i can have my work card reimbursed and charge my actual account. This is causing me tp get in trouble with work. Please someone contact me asap to fix this or ...
- I recently lost my card linked to my account. However they charged my work card. Im hoping i can have my work card reimbursed and charge my actual account. This is causing me tp get in trouble with w...
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- 101 Views
- 0 replies
- 0 likes
- 101 Views
- 0 replies
- 0 likes
Superuser Contribution creditcard gegevens aanpassen
beste, ik probeer al twee dagen de nummer de veranderen heb al contact opgeneomen met bank en er is niets aan de hand krijg steeds oeps er is een probleem opgetreden probeer opnieuw wie kan mij helpen?
- beste, ik probeer al twee dagen de nummer de veranderen heb al contact opgeneomen met bank en er is niets aan de hand krijg steeds oeps er is een probleem opgetreden probeer opnieuw wie kan mij helpe...
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- Roadie
- 484 Views
- 1 replies
- 0 likes
- 484 Views
- 1 replies
- 0 likes
Superuser Contribution Het samenvoegen van Playlists?
Hallo, Mijn vriendin en ik gebruiken hetzelfde Spotify account. Met als gevolg dat haar muziek en mijn muziek door elkaar staan. Nu leek het mij wel handig om 2 mapjes te hebben, maar daarin onze eigen muziek. Tot op heden is het mij niet gelukt om d...
- Hallo, Mijn vriendin en ik gebruiken hetzelfde Spotify account. Met als gevolg dat haar muziek en mijn muziek door elkaar staan. Nu leek het mij wel handig om 2 mapjes te hebben, maar daarin...
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- Roadie
- 3714 Views
- 1 replies
- 0 likes
- 3714 Views
- 1 replies
- 0 likes
Superuser Contribution OSZUKUJECIE
Pomocy wzialem premium na miesiac za darmo teraz zjadlo mi 20 zl z konta a nie moge anulowac premium na stronie nie mam opcji anuluj subskrypcje gdy w chodze w zakladke subskrypcje to moge wybrac ponownie podanie numeru konta itp co mam zrobic
- Pomocy wzialem premium na miesiac za darmo teraz zjadlo mi 20 zl z konta a nie moge anulowac premium na stronie nie mam opcji anuluj subskrypcje gdy w chodze w zakladke subskrypcje to moge wybrac pon...
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- Roadie
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Pago de mensualidad
He tenido un problema con mi tarjeta que uso para el pago de la suscripcion mensual de spotify familia porque se bloqueo las comprar por internet por ende no hacia el pago de la suscripcion, pero ya lo solucione y quiero actualizar el metodo de pago ...
- He tenido un problema con mi tarjeta que uso para el pago de la suscripcion mensual de spotify familia porque se bloqueo las comprar por internet por ende no hacia el pago de la suscripcion, pero ya ...
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- 176 Views
- 0 replies
- 0 likes
- 176 Views
- 0 replies
- 0 likes
JIM mobile - Spotify option
Dear,Via my mobile provider (JIM mobile ; Belgium), I acquired the Spotify Premium account. Since I'm paying for Spotify and since my account shifted to a "free account" for 2 days now, I contacted JIM mobile. They claim it is a general issue with Sp...
- Dear, Via my mobile provider (JIM mobile ; Belgium), I acquired the Spotify Premium account. Since I'm paying for Spotify and since my account shifted to a "free account" for 2 days now, I contacted...
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- Casual Listener
- 302 Views
- 2 replies
- 0 likes
- 302 Views
- 2 replies
- 0 likes
Subscription
Why I get charge for 9.99 I unsubscribe my subscription 2 months ago. I need a refund .
- Why I get charge for 9.99 I unsubscribe my subscription 2 months ago. I need a refund .
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- Gig Goer
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
The automatic payments do not work. My kids are getting annoyed.
We have a premium family, but it is not working out. It stops after a month because the automatic payments do not work. So what is the suggestion here, give up and go to another provider or is there a way to get some help ? I will give it a few days ...
- We have a premium family, but it is not working out. It stops after a month because the automatic payments do not work. So what is the suggestion here, give up and go to another provider or ...
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- 85 Views
- 0 replies
- 0 likes
- 85 Views
- 0 replies
- 0 likes
Superuser Contribution Cobro indebido de Spotify
Tengo Spotify free y me estan cobrando el Spotify premium. Como resuelvo el problema?
- Tengo Spotify free y me estan cobrando el Spotify premium. Como resuelvo el problema?
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- Newbie
- 189 Views
- 2 replies
- 0 likes
- 189 Views
- 2 replies
- 0 likes
7 days free trial
Hi guys I'm not able to get the 7 days free trial on Spotify Android. I want to see if buying premium is worth it. I am sure I have never had it before
- Hi guys I'm not able to get the 7 days free trial on Spotify Android. I want to see if buying premium is worth it. I am sure I have never had it before
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- Regular
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Randomly Downgraded?
Hi there I just got downgraded from premium to free without any notice and I did not cancel. Any ideas?
- Hi there I just got downgraded from premium to free without any notice and I did not cancel. Any ideas?
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- Not applicable
- 507 Views
- 2 replies
- 0 likes
- 507 Views
- 2 replies
- 0 likes
Solved!! Student discount
I am currently enrolled in an eligible university but I am 17y/o. Does that mean I am not eligible for the student discount?
- I am currently enrolled in an eligible university but I am 17y/o. Does that mean I am not eligible for the student discount?
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- Spotify Star
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Solved!! Canceling subscription
I have been trying to cancel my subscription for months now!!! Trying to reach a representative to help me do this seems impossible. I don't want Spotify anymore and I am still getting charged. Nor does my app or website allow me to cancel. I think i...
- I have been trying to cancel my subscription for months now!!! Trying to reach a representative to help me do this seems impossible. I don't want Spotify anymore and I am still getting charged. Nor d...
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- Community Legend
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
It Won't Update Payment Info
Hi there--I recently got a new bank card, so the one on file with Spotify needs updated. Trouble is that it won't let me update it with any card. I keep getting an error message. Resolutions? Thanks!
- Hi there-- I recently got a new bank card, so the one on file with Spotify needs updated. Trouble is that it won't let me update it with any card. I keep getting an error message. Resolutions? &nbs...
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- Community Legend
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
I have tried to cancel twice and not getting email for final step
I have tried now for two months to cancel my subscription and not getting the email in my main email or spam folder. Please help
- I have tried now for two months to cancel my subscription and not getting the email in my main email or spam folder. Please help
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- Community Legend
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution Cancel subscription
I have cancelled my subscription and I'm still getting charged for premium and it's happened four times. I have never purchased music or had add free.I've tried to cancel and change my payment details but I can't see the Cancel button or change payme...
- I have cancelled my subscription and I'm still getting charged for premium and it's happened four times. I have never purchased music or had add free. I've tried to cancel and change my payment deta...
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- Roadie
- 314 Views
- 2 replies
- 0 likes
- 314 Views
- 2 replies
- 0 likes
Superuser Contribution Charged twice per month
This month my account has been charged twice. I have a student account and have been charged the 5 pound discount price and then again for the full 10 pounds. What should I do to get my money back?
- This month my account has been charged twice. I have a student account and have been charged the 5 pound discount price and then again for the full 10 pounds. What should I do to get my money back?
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- Roadie
- 178 Views
- 2 replies
- 0 likes
- 178 Views
- 2 replies
- 0 likes
Superuser Contribution I was charged twice this month? I would like a refund.
I was charged the first time this month on September 12th and then I was charged again today on the 22nd. Both were for 9.99. If this is how you do business I don't want any part of it. I would like a refund of the 9.99.
- I was charged the first time this month on September 12th and then I was charged again today on the 22nd. Both were for 9.99. If this is how you do business I don't want any part of it. I would like ...
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- Roadie
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution Two accounts - two billings per month - trying to cancel one
I set one account up under moalbers and one under moalbers@yahoo.com. I am being billed twice - and actually only want the family premium account billing. How do I cancel the other one that is $10.72 per month? I just now noticed I've been being doub...
- I set one account up under moalbers and one under moalbers@yahoo.com. I am being billed twice - and actually only want the family premium account billing. How do I cancel the other one th...
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- Roadie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Charged premium when trial
I just created my account today. So i decided with a couple of friends to have familiar premium, so I entered my card info. I checked I was charged a month even they said there is one month trial free, i need your help, thank!!
- I just created my account today. So i decided with a couple of friends to have familiar premium, so I entered my card info. I checked I was charged a month even they said there is one month trial fre...
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- Roadie
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes