Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14356 Views
- 7 replies
- 0 likes
- 14356 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1400 Views
- 19 replies
- 1 likes
- 1400 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47333 Views
- 20 replies
- 3 likes
- 47333 Views
- 20 replies
- 3 likes
Acabo de renovar mi suscripcion, tenia familiar y solo se renovo premium,
Acabo de reonovar mi suscripcion tenia familiar, pero se renovo premium esto fue hace dos dias, mi pregunta es si la cambio a familiar, me van a cobrar otra vez todo? o solo la diferencia
- Acabo de reonovar mi suscripcion tenia familiar, pero se renovo premium esto fue hace dos dias, mi pregunta es si la cambio a familiar, me van a cobrar otra vez todo? o solo la diferencia
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- 60 Views
- 0 replies
- 0 likes
- 60 Views
- 0 replies
- 0 likes
No recibo el correo de invitación para hacerme premium
Hola, hace ya un par de semanas que nos hicimos Premium, aunque mis hijos y mi marido ya lo son a mí no me llega el correo para poder hacerme yo también. Sale conforme está enviada la invitación pero a mi correo no llega. He probado diferentes cosas ...
- Hola, hace ya un par de semanas que nos hicimos Premium, aunque mis hijos y mi marido ya lo son a mí no me llega el correo para poder hacerme yo también. Sale conforme está enviada la invitación pero...
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Can't restart Premium service
I had preimum service. My credit card got stolen so I had to cancel it. I updated my CC info, but it downgraded me anyway. I've gone back several times and updated my new CC.... and it shows my upgraded CC is in the system..... but will not give me p...
- I had preimum service. My credit card got stolen so I had to cancel it. I updated my CC info, but it downgraded me anyway. I've gone back several times and updated my new CC.... and it shows my ...
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- 77 Views
- 0 replies
- 0 likes
- 77 Views
- 0 replies
- 0 likes
No simultaneous usage of our family accounts possible
We've been paying our Premium / Family subs now for several months and are totally fed up with it. Feel completely mis-lead in that all the advertising suggested that concurrent usage would be possible. We are a family of 6 all residing at the same a...
- We've been paying our Premium / Family subs now for several months and are totally fed up with it. Feel completely mis-lead in that all the advertising suggested that concurrent usage would be ...
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- 69 Views
- 0 replies
- 0 likes
- 69 Views
- 0 replies
- 0 likes
Hello
I need to cancel this account
- I need to cancel this account
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- Spotify Star
- 79 Views
- 1 replies
- 0 likes
- 79 Views
- 1 replies
- 0 likes
Can't use Premium
I just entered a giftware code and it said that I was using Spotify premium now but I can't use the premium features for example enable shuffle, or go back to a song, or skip more than 5 songs but i can download them and play them on demand. Can some...
- I just entered a giftware code and it said that I was using Spotify premium now but I can't use the premium features for example enable shuffle, or go back to a song, or skip more than 5 songs but i ...
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- Spotify Star
- 94 Views
- 1 replies
- 0 likes
- 94 Views
- 1 replies
- 0 likes
I would like to cancel my premium subscription
I would like to cancel my premium subscription because the sound quality on my smart phone isn't as good as the sound quality on my car stereo. Does any one know the phone number for Spotify customer support?
- I would like to cancel my premium subscription because the sound quality on my smart phone isn't as good as the sound quality on my car stereo. Does any one know the phone number for Spotify customer...
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- Spotify Star
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Subscription
I need to end my subscription because I can't log into my account. I have tried clicking on the "forgot username or password" link but nothing is working so ideas hoping I could talk to someone so I can cancel my subscription.
- I need to end my subscription because I can't log into my account. I have tried clicking on the "forgot username or password" link but nothing is working so ideas hoping I could talk to someone so I ...
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- Spotify Star
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Can't downgrade to £5 subscription
For years I have been paying a £5 p/m subscription where I wouldn't get the ads but also wouldn't get the offline mode. About a month ago I decided to upgrade to premium to try it out (reassured because the spotify website said I could downgrade anyt...
- For years I have been paying a £5 p/m subscription where I wouldn't get the ads but also wouldn't get the offline mode. About a month ago I decided to upgrade to premium to try it out (reassure...
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- Casual Listener
- 93 Views
- 2 replies
- 0 likes
- 93 Views
- 2 replies
- 0 likes
unable to play albums saved in my library from beginning to end on a Samsung Galaxy S7 Edge
unable to play albums from beginning to end of an Samsung Galaxy S7 Edge with a premium subscription Andrew Robins521 Lorraine AvenueBowling Green OH 43402andrew.robins@hotmail.comPhone: 567-213-9020
- unable to play albums from beginning to end of an Samsung Galaxy S7 Edge with a premium subscription Andrew Robins 521 Lorraine Avenue Bowling Green OH 43402 andrew.robins@hotmail.com Ph...
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- 75 Views
- 0 replies
- 0 likes
- 75 Views
- 0 replies
- 0 likes
Help!
How am I on a free account and im able to download music and skip songs? I do not want premium.
- How am I on a free account and im able to download music and skip songs? I do not want premium.
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- Community Legend
- 77 Views
- 1 replies
- 0 likes
- 77 Views
- 1 replies
- 0 likes
Paid it but do not have it
I paid for spotify student discount and I checked on my bank account that the money was taken out for the month but then I checked my spotify account and it shows I don't have it. It did it two days ago and been checking it and nothing. Can I have my...
- I paid for spotify student discount and I checked on my bank account that the money was taken out for the month but then I checked my spotify account and it shows I don't have it. It did it two days ...
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- Spotify Star
- 110 Views
- 1 replies
- 0 likes
- 110 Views
- 1 replies
- 0 likes
I want to pay premium with google play gift card
But i can't and i want to cause i have nothing else to pay for premium with...
- But i can't and i want to cause i have nothing else to pay for premium with...
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- Spotify Star
- 1904 Views
- 1 replies
- 0 likes
- 1904 Views
- 1 replies
- 0 likes
Charged double
Hi i am on spotify student and got charged £9.99 instead of £4.99 so i cancelled the premium and renewed my student deal which cost another £4.99 so i would like a £9.99 refund please
- Hi i am on spotify student and got charged £9.99 instead of £4.99 so i cancelled the premium and renewed my student deal which cost another £4.99 so i would like a £9.99 refund please
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- Spotify Star
- 89 Views
- 1 replies
- 0 likes
- 89 Views
- 1 replies
- 0 likes
ININAL STUDENT DISCOUNT
yesterday i tried to get student discount and i wrote my ininal cart to get money from there and my bank approved it but next page that spotify showed me is about collage student but i am high school student so i closed the page but i opened my inina...
- yesterday i tried to get student discount and i wrote my ininal cart to get money from there and my bank approved it but next page that spotify showed me is about collage student but i am high school...
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- Spotify Star
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Monthly subscription
I terminated my monthly subscription before the next payment was due. I now want to return. If I re activate my subscription will my next payment be next month.
- I terminated my monthly subscription before the next payment was due. I now want to return. If I re activate my subscription will my next payment be next month.
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- Spotify Star
- 86 Views
- 1 replies
- 0 likes
- 86 Views
- 1 replies
- 0 likes
Student dicount
Hi!Can you help me, I tried to get the student discount on Spotify Premium but then I noticed that my school is not valid for the discount and I could not have it. However, my account was still charged with the first month's payment? How is this poss...
- Hi! Can you help me, I tried to get the student discount on Spotify Premium but then I noticed that my school is not valid for the discount and I could not have it. However, my account was still cha...
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- Spotify Star
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Scammed?
I just went to get months off my clicking student. I gave them my card information and it says I'm not accepted so I went back and it's all fine. Little did I know they charged me $4.99 even though I didn't process??? I want my money back!!!
- I just went to get months off my clicking student. I gave them my card information and it says I'm not accepted so I went back and it's all fine. Little did I know they charged me $4.99 even though I...
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- Spotify Star
- 93 Views
- 1 replies
- 0 likes
- 93 Views
- 1 replies
- 0 likes
Overcharged
Why was my paymaya credit card charged two 65 pesos(first when the page was reloaded and second is proceeding to verification) while I am still not eligible(still waiting for confirmation) for student discount?
- Why was my paymaya credit card charged two 65 pesos(first when the page was reloaded and second is proceeding to verification) while I am still not eligible(still waiting for confirmation) for studen...
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- Spotify Star
- 88 Views
- 1 replies
- 0 likes
- 88 Views
- 1 replies
- 0 likes
Cancelled membership
I cancel my membership because i just found out they charge me and i put dont renew.Im i still going to get the money back?
- I cancel my membership because i just found out they charge me and i put dont renew. Im i still going to get the money back?
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- Community Legend
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes