Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 167334 Views
- 110 replies
- 12 likes
- 167334 Views
- 110 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18647 Views
- 27 replies
- 4 likes
- 18647 Views
- 27 replies
- 4 likes
Superuser Contribution No puedo aceptar una invitacion de Plan Familiar Premiun
HolaMi hermana me ha enviado una invitacion de plan familiar e intentado aceptarla pero la pagina no me deja dice que he estado en 2 suscripciones en menos de 12 meses. Mi hermana y yo vivimos en la misma recidencia y todo.¿Qué puedo hacer? Saludos.
- Hola Mi hermana me ha enviado una invitacion de plan familiar e intentado aceptarla pero la pagina no me deja dice que he estado en 2 suscripciones en menos de 12 meses. Mi hermana y yo vivimos en l...
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- Casual Listener
- 5318 Views
- 6 replies
- 0 likes
- 5318 Views
- 6 replies
- 0 likes
Superuser Contribution Premium for students
I haven’t started my University yet. I’m currently enrolled in a Japanese language school. Am I still eligible for the student discount?
- I haven’t started my University yet. I’m currently enrolled in a Japanese language school. Am I still eligible for the student discount?
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- Casual Listener
- 467 Views
- 2 replies
- 0 likes
- 467 Views
- 2 replies
- 0 likes
Superuser Contribution Cambio de plan
Hola Mi plan actual es premium y quiero acmbiar a familiar, sólo que la renovación me la cargaron apenas hace un par de días quiero saber si cambio ahora me aplicarán el cargo por los 2 planes o me harán el únicamente el cargo por la diferencia
- Hola Mi plan actual es premium y quiero acmbiar a familiar, sólo que la renovación me la cargaron apenas hace un par de días quiero saber si cambio ahora me aplicarán el cargo por los 2 planes...
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- Roadie
- 487 Views
- 1 replies
- 0 likes
- 487 Views
- 1 replies
- 0 likes
Doble cobro, dos cargos.
Buenas noches. Sucede que al momento de intentar realizar mi suscripción al Premium para estudiantes. Me arrepentí y opté por Premium Familiar. Realice el proceso para familiar y todo fue perfecto. Pero luego me llego el cobro del estudiantil y luego...
- Buenas noches. Sucede que al momento de intentar realizar mi suscripción al Premium para estudiantes. Me arrepentí y opté por Premium Familiar. Realice el proceso para familiar y todo fue ...
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- Casual Listener
- 575 Views
- 2 replies
- 0 likes
- 575 Views
- 2 replies
- 0 likes
Bezahlung per Dauerauftrag
Ich bin bald für 6 Monate im Ausland und würde gerne weiterhin einen Premiumaccount haben. Mir ist es aber nicht möglich monatlich die Rechnung zu bezahlen. Gibt es die Möglichkeit, dass Spotify das Geld automatisch von meinem Konto abzieht? Mometan ...
- Ich bin bald für 6 Monate im Ausland und würde gerne weiterhin einen Premiumaccount haben. Mir ist es aber nicht möglich monatlich die Rechnung zu bezahlen. Gibt es die Möglichkeit, dass Spotify das ...
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- Newbie
- 3509 Views
- 2 replies
- 0 likes
- 3509 Views
- 2 replies
- 0 likes
Superuser Contribution Verifying im a student
Im a student and it does not go through. I need help
- Im a student and it does not go through. I need help
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- Newbie
- 250 Views
- 2 replies
- 0 likes
- 250 Views
- 2 replies
- 0 likes
Superuser Contribution Me cobraron 3 veces mi cervicio premium para universitarios y no me dieron el cervicio
Me cobraron 3 veces el cervicio y no me han dado el cervicio, ¿cómo puedo hacer para aclarar ese asunto y mínimo para recuperar mi dinero? ¿O para q me den el cervicio que ya me cobraron?
- Me cobraron 3 veces el cervicio y no me han dado el cervicio, ¿cómo puedo hacer para aclarar ese asunto y mínimo para recuperar mi dinero? ¿O para q me den el cervicio que ya me cobraron?
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- Roadie
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
So i just got premium and i logged out of my account and realised that i dont even know anything of my account. So i went to paypal and removed my card. Does that stop the payments?
- So i just got premium and i logged out of my account and realised that i dont even know anything of my account. So i went to paypal and removed my card. Does that stop the payments?
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- Roadie
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Solved!! Blank page when managing family account
I have a premium subscription. I want to add a family member to the account but when I press the 'Go' button I am redirected to a blank page. How do I get help to fix this bug?
- I have a premium subscription. I want to add a family member to the account but when I press the 'Go' button I am redirected to a blank page. How do I get help to fix this bug?
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- Casual Listener
- 1284 Views
- 7 replies
- 1 likes
- 1284 Views
- 7 replies
- 1 likes
Hulu Unable to Verify
I keep trying to log into hulu through spotify with my dual subscription. It won't verify that it's my account.
- I keep trying to log into hulu through spotify with my dual subscription. It won't verify that it's my account.
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- 183 Views
- 0 replies
- 0 likes
- 183 Views
- 0 replies
- 0 likes
NECESITO CONTACTO PARA PUBLICIDAD EN SPOTIFY (ESPAÑA) I NEED A CONTAC TO INSERT ADS IN SPAIN SPOTIFY
Buenos días, Necesito un teléfono de contacto y correo eléctronico para contactar con un ejecutivo de cuentas para poder insertar anuncios en Spotify desde una agencia de comunicación. I need a phone number or email to talk about ads in Spotify.
- Buenos días, Necesito un teléfono de contacto y correo eléctronico para contactar con un ejecutivo de cuentas para poder insertar anuncios en Spotify desde una agencia de comunicación. &nbs...
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- Newbie
- 551 Views
- 1 replies
- 1 likes
- 551 Views
- 1 replies
- 1 likes
Superuser Contribution Student Spotify account
I signed up for spotify premium at the half price student rate at the freshers fair in first year. Looking back at my bank statements Spotify has charged the full undiscounted amount. Why has this happened without any forewarning as I am still a stud...
- I signed up for spotify premium at the half price student rate at the freshers fair in first year. Looking back at my bank statements Spotify has charged the full undiscounted amount. Why has th...
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- Not applicable
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Me cobraron dos veces
Soy nueva en Spotify y quería mi Spotify Premium , empecé solicitando el paquete de universitario desde el celular y empecé el procedimiento para comprobar mis estudios. El caso es que mi pila murió y decidí hacerlo en web, esta vez elegí el plan de ...
- Soy nueva en Spotify y quería mi Spotify Premium , empecé solicitando el paquete de universitario desde el celular y empecé el procedimiento para comprobar mis estudios. El caso es que mi pila murió ...
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- Not applicable
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Premium
Hi I had a boy on my Spotify saying to downgrade because the money didn’t come out of my bank account so I went onto the website and started a free trail it all went through I went back into my Spotify and it hasn’t gone back to premium it’s starting...
- Hi I had a boy on my Spotify saying to downgrade because the money didn’t come out of my bank account so I went onto the website and started a free trail it all went through I went back into my Spoti...
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- 102 Views
- 0 replies
- 0 likes
- 102 Views
- 0 replies
- 0 likes
Superuser Contribution Overcharged
Hello, I noticed that this month Spotify charged me £9.99 instead of £4.99, even though I have Spotify student premium. It has charged me £4.99 every month previous, and I would like a refund for the extra £5 I was charged this month. Thanks
- Hello, I noticed that this month Spotify charged me £9.99 instead of £4.99, even though I have Spotify student premium. It has charged me £4.99 every month previous, and I would like a refun...
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- Not applicable
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
I dont have an account but i am being charge $11.80 3 times already
I do not want to be charged. I called in the first I was charged and was told it would be refunded and NO further charges would be made.
- I do not want to be charged. I called in the first I was charged and was told it would be refunded and NO further charges would be made.
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- 223 Views
- 0 replies
- 0 likes
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Android
- 223 Views
- 0 replies
- 0 likes
Superuser Contribution Discount Family Subscriptions!
I signed up with spirit through my Rogers account and was given spirit premium until April 2018 and now it's not working. It's happened before but I wss able to fix it by logging off and on, however this time when I logged out and back in again and i...
- I signed up with spirit through my Rogers account and was given spirit premium until April 2018 and now it's not working. It's happened before but I wss able to fix it by logging off and on, however ...
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- Not applicable
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Charged after Cancelling
Hi thereI have recently been charged after my trial period of Spotify. I cancelled my premium early in order to avoid the charge but a payment has been taken. When I go onto my account it says im not on premium and the account is the free version. Ho...
- Hi there I have recently been charged after my trial period of Spotify. I cancelled my premium early in order to avoid the charge but a payment has been taken. When I go onto my account it sa...
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- Not applicable
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Payment is done but it is not premium
HiI was willing to have premium account as student. I ve given my card info and waited for sheerID to identify me. Then it asked for a prove( like student ID etc.) I tried to upload but it did not work although the money was already paid. Please help...
- Hi I was willing to have premium account as student. I ve given my card info and waited for sheerID to identify me. Then it asked for a prove( like student ID etc.) I tried to upload but it did not ...
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- 104 Views
- 0 replies
- 0 likes
- 104 Views
- 0 replies
- 0 likes
Superuser Contribution 7 day trial extend to 30 day trial. Is a playlist remembered
Hi.I've recently signed up for a 7 day trial which is due to expire in 2 days time. I will want to extend this to the 30 day free trial. How does this happen and are playlists created during the 7 day trial remembered for the 30 day one?
- Hi. I've recently signed up for a 7 day trial which is due to expire in 2 days time. I will want to extend this to the 30 day free trial. How does this happen and are playlists created during the 7 ...
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- Not applicable
- 550 Views
- 1 replies
- 0 likes
- 550 Views
- 1 replies
- 0 likes